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La Quinta Inn & Suites Pomona - Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $725,000.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

La Quinta Inn & Suites Pomona is a well-established hotel located conveniently on route 10, serving travelers passing through Pomona. Known for its comfortable accommodations and excellent amenities, the hotel offers guests a relaxing experience with soft pillow top beds and 32-inch flat panel televisions featuring premium cable channels. To support guests' connectivity needs, the property provides free wireless high-speed Internet access throughout the premises. For those who enjoy staying active, there is a 24-hour fitness center available. The hotel also caters to business travelers by offering a fully equipped Business Center with PC stations, printing, and faxing capabilities. Additionally, the Bright Side Market is available for guests who want quick snacks or late-night cravings without leaving the property. La Quinta Inn & Suites Pomona prides itself on fulfilling the needs of both leisure and business travelers, creating a welcoming and professional environment for all.

As the Assistant General Manager at La Quinta Inn & Suites Pomona, you will play a vital role in ensuring the smooth operation of the hotel while delivering exceptional guest service. This full-time leadership position is perfect for someone who possesses strong management skills, an ability to solve problems efficiently, and a passion for fostering a positive work environment. You will be responsible for overseeing multiple departments, managing hotel profitability, and collaborating closely with the General Manager. During the General Manager's absence, you will take charge of the property, ensuring operational excellence and financial success. This role demands excellent communication skills to maintain clear and effective dialogue with both staff and guests. Furthermore, you will contribute to recruiting, hiring, and training of the Guest Services team, helping develop their potential through continuous training programs. This position requires a hands-on approach to maintaining professional appearance standards and a commitment to delivering memorable hospitality experiences. Becoming part of La Quinta Inn & Suites Pomona means immersing yourself in an exciting hospitality adventure where your leadership can make a significant difference, and each day brings new opportunities to elevate guest satisfaction and operational success.

Job Requirements

  • High school diploma or equivalent
  • Experience in hotel management or hospitality leadership roles
  • Must hold or be willing to obtain certifications including Food Handlers, Alcohol Awareness, CPR, and First Aid
  • Ability to stay calm and objective under pressure
  • Willingness to work flexible hours including weekends and holidays
  • Excellent interpersonal and team leadership skills

Job Qualifications

  • At least five years of progressive hotel experience in Rooms or Food and Beverage
  • Four-year degree with 2-3 years of related experience or a two-year degree with 3-4 years of related experience
  • Supervisory background in hotel or related hospitality settings
  • Strong problem-solving and communication skills
  • Ability to manage financial data
  • Proficient in Windows operating systems

Job Duties

  • Supervise multiple departments and drive hotel profitability by managing teams and partnering with the General Manager
  • Proactively identify and resolve operational challenges to ensure smooth hotel functioning
  • Recruit, hire, and train Guest Services staff while supporting ongoing development programs
  • Maintain clear and effective communication with colleagues and guests
  • Manage financial information and data to support hotel operations
  • Utilize Windows operating systems for management and reporting
  • Enforce standards for professional appearance and grooming
  • Deliver exceptional hospitality and service-focused interactions with guests and team members

Job Criteria

Experience

Mid Level (3-7 years)


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