LA LUCHA & STAR ROVER HOST/ESS – UP TO $24/hr. (Heights)

Job Overview

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Compensation

Hourly
Range $14.00 - $24.00
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Benefits

competitive pay
Supportive culture
Dining Discounts
Performance-based raises
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Parental leave
childbirth recovery leave

Job Description

Rocket Farm Restaurants is a respected and dynamic restaurant group known for its strong emphasis on culture and exceptional service. The company prides itself on its guiding philosophy: 'We serve the person who is serving the guest.' This principle shapes every aspect of the work environment, creating a supportive and respectful atmosphere that starts in the kitchen and extends throughout the front of house. Rocket Farm Restaurants fosters a culture that values dignity, respect, and care among its team members, believing that the way employees treat and serve each other is reflected in how guests ultimately experience the service in the dining room. With multiple locations across cities like Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park, Rocket Farm Restaurants offers diverse culinary experiences characterized by innovation, heart, and a commitment to excellence.

La Lucha, one of the company's vibrant restaurant concepts, brings an energetic and playful twist to the dining scene. Known for its unique and indulgent menu, La Lucha draws inspiration from chef Ford Fry’s childhood memories of over-the-top dining at the San Jacinto Inn. Positioned as a high-energy alternative to neighboring Superica, La Lucha encourages an atmosphere that combines fun with exceptional quality and creativity.

The role of Hostess/Host at La Lucha is a pivotal position responsible for delivering a memorable initial experience to guests. The successful candidate will bring a naturally outgoing and curious personality, paired with a determined ‘‘feisty’’ spirit that champions exceptional customer service. This role requires not only a welcoming demeanor but also the ability to read guests’ moods and needs, adapt to the flow of service, and proactively handle any issues that might arise to maintain guest satisfaction. Calmness under pressure and effective teamwork skills are essential to succeed in this fast-paced, dynamic environment. Experience with OpenTable is preferred to facilitate smooth reservation management and guest seating. The Host/Hostess is an important ambassador for La Lucha, setting the tone for the entire dining experience and ensuring that every guest feels valued from the moment they walk in.

This employment opportunity offers competitive pay ranging from $14 to $24 per hour based on experience and ability. Rocket Farm Restaurants also offers a comprehensive benefits package and a supportive culture that prioritizes ethical work environments and career development. Team members enjoy dynamic performance-based raises and promotions, as well as time off on most major holidays including Thanksgiving, Christmas Eve, and Christmas Day.

Additionally, employees at La Lucha and other Rocket Farm Restaurants locations benefit from dining discounts at every location nationwide. Rocket Farm University is another standout feature, providing specialized leadership training and personalized career support. The company actively supports employee growth through mentorship programs, advisory councils, and safety committees.

After one year of employment, staff become eligible for additional benefits designed to foster a healthy work-life balance and personal well-being. These include Paid Time Off, Childbirth Recovery Leave, Parental Leave, and comprehensive insurance coverage spanning major medical, dental, vision, and life insurance options. Rocket Farm Restaurants is committed to inclusivity and equal opportunity, ensuring that all applicants are informed of their rights under federal employment laws.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Basic computer skills, preferably with reservation software
  • Availability to work flexible hours including nights, weekends, and holidays
  • Ability to stand for extended periods

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer-facing hospitality role preferred
  • Familiarity with OpenTable or similar reservation systems
  • Strong interpersonal and communication skills
  • Ability to remain composed and efficient under pressure
  • Team-oriented mindset with a proactive approach to problem-solving
  • Positive and outgoing personality

Job Duties

  • Greet guests promptly and warmly upon arrival
  • Manage guest reservations and seating using OpenTable software
  • Maintain a calm and professional demeanor during busy service times
  • Coordinate with the front and back of house teams to ensure smooth service flow
  • Monitor guest satisfaction and address any concerns proactively
  • Communicate effectively with team members to support a cohesive working environment
  • Assist guests by providing information about the menu and restaurant policies

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