Kitchen Supervisor-Charleston Marriott Town Center

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
competitive salary

Job Description

Charleston Marriott Town Center is a reputable hotel located in the heart of Charleston, known for providing exceptional hospitality services to its diverse clientele. As part of the Marriott International family, the hotel offers a blend of contemporary accommodation, outstanding amenities, and a prime location that attracts business travelers and tourists alike. The Marriott brand is synonymous with quality, service excellence, and a commitment to creating memorable experiences for guests. At Charleston Marriott Town Center, the team is dedicated to upholding these values through attention to detail, personalized service, and a welcoming environment that reflects the vibrant spirit of Charleston.

The role of Kitchen Supervisor at Charleston Marriott Town Center is an essential leadership position within the hotel's food and beverage department. As Kitchen Supervisor, you will oversee and coordinate daily kitchen operations, ensuring that all activities run smoothly and efficiently while maintaining the highest standards of food quality and safety. You will lead a team of kitchen staff, providing guidance, training, and support to foster a productive and positive work environment. This position requires a strong understanding of kitchen workflow, inventory control, and cost management to optimize operational efficiency and profitability.

Your responsibilities will encompass supervising kitchen personnel to ensure adherence to recipes and quality standards, maintaining cleanliness and organization in compliance with food safety regulations, and managing inventory levels including ordering supplies while minimizing waste. You will also assist in menu planning and development, bringing creative ideas that align with the hotel’s culinary vision and practical execution capabilities. An important aspect of the role is to uphold HACCP guidelines and other food safety protocols, ensuring that every dish prepared meets rigorous safety and quality benchmarks.

As Kitchen Supervisor, you will be involved in customer service by addressing and resolving any guest complaints or concerns promptly and professionally, contributing to overall guest satisfaction and retention. You will implement cost control measures that maximize profitability without compromising the quality of food or service. Additionally, your leadership will include providing work direction, conducting performance evaluations, and participating in hiring decisions to build a competent and motivated kitchen team. This role requires flexibility to work various shifts including evenings, weekends, and holidays in a fast-paced, high-volume kitchen environment.

Overall, the Kitchen Supervisor position at Charleston Marriott Town Center is a critical role that balances operational oversight with team leadership, culinary expertise, and customer service excellence. The ideal candidate will bring hands-on experience in kitchen management, a deep knowledge of food safety standards, and a passion for delivering exceptional dining experiences. This role offers an opportunity to contribute to a well-established hospitality brand while advancing your career in a dynamic and supportive workplace environment.

Job Requirements

  • High school diploma or equivalent required
  • culinary degree or certification preferred
  • minimum of 2 years of experience in kitchen management or a supervisory role
  • proven experience in a high-volume kitchen environment
  • strong knowledge of kitchen operations, food preparation techniques, and culinary terminology
  • excellent supervisory and leadership skills
  • proficiency in inventory management and cost control
  • solid understanding of food safety regulations and HACCP principles
  • exceptional customer service and communication skills
  • ability to work effectively in a fast-paced environment
  • ability to stand for extended periods
  • ability to lift and carry up to 50 pounds
  • ability to work in a hot and humid environment
  • must be available to work flexible hours, including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent
  • culinary degree or certification preferred
  • minimum of 2 years of experience in kitchen management or a supervisory role
  • proven experience in a high-volume kitchen environment
  • strong knowledge of kitchen operations, food preparation techniques, and culinary terminology
  • excellent supervisory and leadership skills
  • proficiency in inventory management and cost control
  • solid understanding of food safety regulations and HACCP principles
  • exceptional customer service and communication skills
  • ability to work effectively in a fast-paced environment
  • previous experience in a hotel or resort setting preferred
  • certification in food safety and sanitation preferred
  • experience with menu planning and development preferred

Job Duties

  • Supervises and coordinates the activities of kitchen staff, ensuring efficient workflow and adherence to recipes and standards
  • maintains a clean and organized kitchen environment, adhering to all food safety regulations and standards
  • manages inventory levels, orders supplies, and minimizes waste to control costs effectively
  • assists in menu planning and development, contributing creative ideas and ensuring feasibility of execution
  • trains and mentors kitchen staff, fostering a positive and productive work environment
  • monitors food preparation and presentation to ensure consistent quality and adherence to established standards
  • ensures compliance with HACCP guidelines and other food safety protocols
  • addresses and resolves customer complaints or concerns promptly and professionally
  • implements cost control measures to maximize profitability without compromising quality
  • provides work direction, conducts performance evaluations, and participates in hiring decisions for kitchen staff

Job Criteria

Experience

Mid Level (3-7 years)


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