Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $27.00 - $30.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

food discounts
Discounted event access
Free memberships
Medical insurance
Dental Insurance
Vision Insurance
Vacation pay

Job Description

Santa Rosa Entertainment is a premier entertainment complex located in Sonoma County, famously known as Poppy Bank Epicenter. This establishment is the largest all-in-one destination in the North Bay region, offering an unparalleled combination of sports, fitness, and entertainment experiences. The center attracts a diverse crowd eager to engage in various activities ranging from professional and amateur sporting events, fitness programs, and live entertainment. Santa Rosa Entertainment prioritizes creating a dynamic, safe, and enjoyable environment for guests and team members alike. They focus on fostering a culture of excellence, guest satisfaction, and employee growth, making it an exceptional place to work in the hospitality and entertainment industry.

The Kitchen Manager role at Santa Rosa Entertainment is crucial for maintaining the high standards of the complex’s food service operations. This role involves leading the daily kitchen operations to deliver consistent food quality, efficient service, and a clean, safe environment. The Kitchen Manager plays a pivotal role in assisting with ordering, inventory management, and controlling food costs. They also hire, train, and develop kitchen staff to ensure a highly effective team that aligns with company goals. The position demands hands-on involvement in service execution, team performance oversight, and rigorous compliance with health and safety regulations.

This management role requires flexibility, as the Kitchen Manager must be available to work evenings, weekends, and holidays, reflecting the entertainment complex's operating hours and events schedule. The position offers a competitive salary range of $27.00 to $30.00 per hour, reflecting the importance of experience and leadership in a busy, fast-paced environment. Employee perks are notable, including food discounts, free or discounted access to events, free memberships to affiliated fitness facilities, and other recreational credits that reinforce the company’s team-oriented culture.

The Kitchen Manager’s responsibilities extend beyond food preparation; duties include collaborating closely with Front of House leadership to deliver a seamless guest experience, ensuring operational efficiency, and actively supporting catered events. The role requires excellent communication and organizational skills to manage staff schedules, maintain inventory, and meet financial targets through waste management and cost control. Working at Santa Rosa Entertainment means embracing a vibrant atmosphere where sports and entertainment converge, demanding a leadership presence that motivates and inspires the kitchen team while upholding the company’s culture and standards.

Overall, this role embodies the essence of leadership in a hospitality setting with an emphasis on team development, quality control, and operational excellence. The Kitchen Manager position at Santa Rosa Entertainment offers a rewarding career opportunity for culinary professionals passionate about delivering superior food service in a dynamic venue dedicated to sports, fitness, and entertainment.

Job Requirements

  • minimum of 5 years experience in various kitchen roles including food preparation, line cook, fry cook and expediter
  • strong leadership and organizational skills
  • ability to work flexible schedules including evenings, weekends, and holidays
  • ability to lift and carry up to 50 pounds
  • ability to stand and walk for entire shift duration
  • must obtain Food Manager Certification
  • must obtain Alcoholic Beverage Control (ABC) Responsible Beverage Service (RBS) certification
  • must be 21 years of age or above
  • exceptional hygiene and grooming habits
  • ability to work in a noisy and fast-paced environment
  • ability to communicate clearly and effectively
  • ability to reach, bend, stoop, kneel, and clean frequently

Job Qualifications

  • be a team player
  • work hard to maintain and promote a positive work environment
  • must be able to work flexible schedules, including evenings, weekends, and holidays
  • have the ability to work in a noisy, fast-paced environment with many distractions
  • have the ability to lift and carry up to 50 lbs
  • have the ability to move around the facility and walk or stand 100% of the shift
  • have the ability to reach, bend, stoop, mop, sweep and clean frequently
  • a minimum of 5 years of experience in varied kitchen positions including food preparation, line cook, fry cook and expediter
  • strong leadership skills
  • possess strong organizational and decision-making skills
  • work well in fast-paced setting
  • ability to communicate clearly and effectively
  • be able to work in a standing position for long periods of time
  • must have exceptional hygiene and grooming habits
  • must have or obtain Food Manager Certification
  • must have or obtain Alcoholic Beverage Control (ABC) Responsible Beverage Service (RBS) certification
  • must be 21 years of age or above
  • experience working in a commercial kitchen preferred
  • bilingual a plus

Job Duties

  • assist with the creation of menus, recipes, and kitchen policies and procedures
  • ensure all food is consistently prepared and served according to established recipes, portioning, cooking, and presentation standards
  • oversee daily kitchen operations to maintain efficient service, high quality, and a positive guest experience, including running expo during peak times
  • order, receive, and manage inventory according to company specifications
  • verify quality, quantity, and proper storage of all deliveries
  • control food cost through proper ordering, storage, portioning, and waste management
  • maintain strict adherence to food safety, sanitation, and health department regulations, including proper food handling and temperature controls
  • ensure the kitchen, equipment, and storage areas are clean, organized, and maintained in excellent working condition
  • develop and maintain cleaning and sanitation schedules for all kitchen areas and equipment
  • work collaboratively with Front of House managers and supervisors to ensure smooth operations and guest satisfaction
  • fill in on any station as needed to support service and maintain operational flow
  • prepare and complete required reports, documentation, and performance evaluations in a timely and organized manner
  • ensure all menu items and products are properly accounted for and charged
  • maintain compliance with company policies, safety standards, and regulatory requirements, including required certifications
  • monitor proper use, handling, and storage of all equipment, supplies, and chemicals
  • communicate effectively with team members and management to identify and resolve issues before they impact operations
  • maintain appropriate stock levels and communicate shortages or needs promptly
  • support catered events by planning, prepping, and assigning tasks to ensure readiness and execution
  • uphold company culture, standards, and expectations at all times
  • perform additional duties as assigned
  • in conjunction with Senior Manager of Food & Beverage, hire, train, schedule, evaluate, and discipline kitchen staff
  • provide onboarding and ongoing training to ensure team members follow proper procedures, safety standards, and time management practices
  • lead, coach, and develop team members to improve performance and maintain a positive work environment
  • assign daily tasks and manage station coverage to ensure optimal efficiency and execution
  • adjust staffing levels and reassign team members during service to support business demands

Job Criteria

Experience

Expert Level (7+ years)


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