Kitchen Steward

The Ritz-Carlton, a distinguished brand within the Marriott International portfolio, is synonymous with luxury hospitality and exceptional guest service. With more than 100 award-winning properties worldwide, The Ritz-Carlton has set the global standard for elegant accommodations and personalized experiences that create lifelong memories for guests. Rooted in a tradition of care, comfort, and attention to every detail, The Ritz-Carlton prides itself on offering employees an inclusive and empowering work environment that celebrates diversity and fosters professional growth. At The Ritz-Carlton, associates are more than employees—they are Ladies and Gentlemen who uphold a legacy of excellence and heartfelt service. This commitment to quality is encapsulated in the brand's renowned Gold Standards, which guide every action and interaction to ensure guests receive gracious and thoughtful service every day.

This full-time, non-management Utility Cleaner position based in Charlotte, North Carolina, plays a vital support role within the hotel’s food and beverage, kitchen, and laundry departments. Utility Cleaners are instrumental in maintaining the cleanliness and operational efficiency of these critical areas, contributing directly to guest satisfaction and the smooth running of hotel functions. Responsibilities include everything from preparing fresh linens and spotless dining ware to operating and maintaining dishwashing machines, hand wash stations, and laundry equipment. These associates take on varied tasks such as transporting dishware and linens across the facility to ensure that all areas remain ready to serve guests at the highest standard.

The role requires flexibility, a commitment to workplace safety, and adherence to company policies and quality standards. Cleanliness, teamwork, and professionalism are emphasized, with associates expected to present a polished personal appearance and communicate effectively. The Utility Cleaner position includes physical demands such as lifting objects up to 50 pounds, prolonged standing or walking, bending, twisting, and other physical activities necessary to meet daily duties. This position offers an excellent opportunity for individuals seeking an entry point into luxury hospitality, with no prior experience or formal education required, emphasizing a supportive learning environment. By joining The Ritz-Carlton team, associates become part of a global community dedicated to excellence, purpose-driven work, and personal growth, working in a culture where unique talents and backgrounds are respected and celebrated.