Kitchen Service Associate

T&T Supermarket is a leading grocery retailer renowned for its wide selection of high-quality Asian foods and products. Established with a commitment to delivering excellent customer service and fresh food offerings, T&T Supermarket has grown to become a household name within the Asian food retail market. Known for its dedication to food safety, freshness, and community engagement, the company operates multiple locations with a diverse range of products that cater to a variety of culinary preferences. Emphasizing safety and inclusivity, T&T Supermarket maintains rigorous health and safety standards across all its stores, food processing centers, and distribution warehouses to ensure a safe shopping and working environment for both staff and customers.

The role being offered is a Kitchen Deli Associate position that reports directly to the Kitchen Department Head. This position involves a variety of duties centered around the preparation and presentation of cooked food products such as BBQ, hot foods, dim sum, sushi, and other kitchen specialties. The Kitchen Deli Associate is responsible for preparing, weighing, cutting, packing, labeling, and ensuring all products meet the company's standards for quality and food safety. In addition to food preparation, the associate is expected to maintain the presentation of products on display in sales areas and coolers, ensuring the display is attractive, fully stocked, and compliant with inventory control practices such as FIFO (first in, first out).

Customer service plays a key role in this position as the associate is expected to greet customers warmly, provide product recommendations, and fulfill their requests promptly and courteously. Maintaining cleanliness in the workplace, ensuring proper hygiene, and handling inventories efficiently are also integral parts of the job. Employees will handle deliveries and orders as they come in, and they need to be diligent in completing daily sales and operational checklists. The position requires the ability to work in shifts, including evenings, weekends, and statutory holidays, reflecting the dynamic environment of retail food service.

Ideal candidates will be flexible, have prior experience with kitchen deli products, understand food safety standards, and communicate effectively, preferably in English and Chinese (Cantonese or Mandarin). This role offers competitive wages, comprehensive benefits including paid holidays, medical and dental coverage, life insurance, retirement plans, and various employee discounts and perks. This opportunity provides career growth and development through paid training and supportive company policies focused on employee well-being, making it an excellent fit for individuals passionate about culinary arts and customer service within a fast-paced supermarket setting.