Kitchen Service Associate

T&T Supermarket is a leading grocery retailer known for its wide selection of Asian foods and high-quality products. As a reputable company, it is committed to providing an exceptional shopping experience by offering fresh, authentic, and diverse food options to its customers. The supermarket prides itself on excellent customer service and maintaining stringent food safety standards throughout its product ranges and services. The company operates various divisions, including stores, food processing and production centres, and warehouse and distribution facilities, ensuring efficiency and safety in all processes.

The Kitchen Department plays a crucial role within T&T Supermarket by preparing and presenting ready-to-eat food items that appeal to a wide customer base looking for convenience without compromising quality. This role focuses on preparing Kitchen products such as BBQ, hot foods, dim sum, sushi, and other delicacies ahead of time for customer selection. The position requires the individual to perform various tasks including frying, cutting, packing, weighing, labeling, and displaying these foods at sales locations to ensure a timely and appealing presentation.

Reporting directly to the Kitchen Department Head, this role demands a proactive and detail-oriented team member who can maintain product freshness and quality while ensuring an attractive and sufficient product display. Customer interaction is a key aspect, involving greeting customers warmly, assisting them in their selections, fulfilling special requests, and providing recommendations as needed. Moreover, the role involves adhering to food safety protocols, handling inventory management including receiving deliveries and managing product expiration, and maintaining cleanliness and organization within the kitchen workspace.

Candidates for this position must be adaptable to work flexible shifts that include evenings, weekends, and holidays. Physical stamina to stand for extended periods and safely handle kitchen tools is essential, along with the ability to communicate effectively in English, with knowledge of Cantonese or Mandarin being an asset. Prior experience or knowledge related to kitchen deli products, presentations, and packaging methods will be advantageous.

Working at T&T Supermarket offers numerous benefits, including competitive wages, paid holidays, premium pay for holiday hours, and a range of insurance coverages. There are also opportunities for paid training, participation in a 401(k) retirement plan, employee assistance programs, and various staff incentives such as meal subsidies and recreation activities. T&T Supermarket emphasizes safety, ensuring all employees work in environments with established health protocols that safeguard their well-being.