Kitchen Operations Supervisor

Wonder is a forward-thinking food technology company dedicated to revolutionizing mealtime by making world-class food accessible to everyone. We operate an innovative platform that allows customers to enjoy a diverse selection of dishes from over 20 exclusive restaurants with a single convenient order. Our offerings range from tacos to Thai cuisine, delivering high-quality meals that arrive hot and fresh, satisfying every craving. At Wonder, every phase of the dining experience is meticulously managed in-house — from recipe development to the advanced technology powering our seamless service. This ensures a consistent and exceptional quality of food and customer experience at scale. Our commitment extends beyond food quality to embrace fair hiring practices and foster diversity, equity, and inclusion in the workplace, making Wonder an inclusive and welcoming environment for all employees.

The role of Kitchen Operations Supervisor at Wonder is a dynamic and vital position focused on overseeing kitchen operations to deliver exceptional food quality and outstanding service. This role supports varied schedules including overnight shifts, which come with an additional hourly premium, reflecting our dedication to better serving our customers around the clock. Located in Kendall Square, this position offers both full-time and part-time opportunities, providing flexibility that aligns with business and location needs. The pay rate starts at $21.00 per hour, with overnight hours between midnight and 5:00 AM compensated at an additional $2.00 per hour.

As a Kitchen Operations Supervisor, you will lead the team through all facets of kitchen service, including opening, preparation, and closing duties, ensuring smooth and efficient kitchen workflows. Collaborating closely with chef leadership and other departments, you will play a critical role in guaranteeing that each guest receives exceptional service consistently. A key aspect of this role is managing kitchen orders and deliveries while adhering to company standards, along with maintaining clear communication about stock with restaurant staff to ensure supplies are sufficient. You will also enforce rigorous safety, sanitation, and hygiene practices in all back-of-house areas, promoting a clean and safe working environment.

Financial stewardship is an essential component as the role entails monitoring kitchen operational costs and working within budget guidelines to optimize resource use. Ensuring that kitchen equipment is operated safely and maintained in good condition will be part of your daily responsibilities. Regular briefings with both front and back-of-house staff are essential, prior to and following service hours, to align goals, communicate updates, and foster team cohesion.

Professionalism, ethical leadership, and adherence to company policies will be key traits you demonstrate, setting a positive example for your team. Moreover, you will actively participate in training and development initiatives designed to enhance the skills of restaurant employees, supporting both individual growth and overall operational excellence. This role offers an opportunity to develop your leadership capabilities within a company committed to innovation and employee growth.