Kitchen Operations Manager- NRG Stadium

Houston, TX, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible scheduling

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests daily across 15 countries. Established as a leading hospitality and services provider, Aramark is dedicated to delivering exceptional service and innovative solutions in various venues including sports stadiums, universities, hospitals, and corporate workplaces. Their commitment is deeply rooted in service excellence, sustainability, and community impact. Known for fostering a culture of inclusion, diversity, and career development, Aramark supports its employees’ growth through comprehensive training and advancement opportunities, making it a rewarding place to build a long-term career.

The position of Kitchen Operations Manager at Aramark plays a pivotal role in overseeing all back-of-house kitchen and stewarding operations to ensure seamless, safe, and efficient foodservice execution. This leadership role is essential in maintaining the highest standards of food safety, sanitation, and operational productivity within a high-volume, fast-paced environment. The Kitchen Operations Manager is responsible for the readiness and smooth function of kitchen operations during daily foodservice as well as large-scale events such as NFL games, concerts, conventions, and other significant hospitality engagements.

This role demands a proactive leader who collaborates closely with culinary and operations teams to uphold service philosophies that emphasize teamwork, accountability, and continuous improvement. The Kitchen Operations Manager manages inventory and cost controls while ensuring compliance with all regulatory food safety standards including ServSafe and HACCP guidelines. They are tasked with supervising stewarding and utility teams, creating labor schedules aligned with fluctuating business demands, and facilitating exceptional event execution through meticulous planning and coordination.

Additionally, the role requires flexibility to work a demanding, event-driven schedule including nights, weekends, holidays, and extended shifts during peak periods. Physical demands such as lifting up to 50 pounds and working in various indoor and outdoor environments are part of the job’s requirements. This position offers a unique opportunity to contribute to operational excellence in a renowned hospitality company that values safety, employee development, and sustainable practices. Aramark is not only committed to delivering outstanding guest experiences but also strives to create an inclusive work environment where every team member is valued and empowered to succeed. Joining Aramark as a Kitchen Operations Manager means becoming part of a team dedicated to innovation, hospitality excellence, and professional growth.

Job Requirements

ServSafe certification required
2 to 3 years of experience in kitchen operations, stewarding, or food production leadership within a high-volume environment
Strong knowledge of food safety, sanitation standards, and inventory management
Proven leadership, organizational, and problem-solving skills
Ability to work a flexible, event-driven schedule including evenings, weekends, and holidays
Proficient in Microsoft Office (Word, Excel) and related operational systems
Strong communication skills with a team-oriented mindset

Job Qualifications

ServSafe certification required
2 to 3 years of experience in kitchen operations, stewarding, or food production leadership within a high-volume environment
Strong knowledge of food safety, sanitation standards, and inventory management
Proven leadership, organizational, and problem-solving skills
Ability to work a flexible, event-driven schedule including evenings, weekends, and holidays
Proficient in Microsoft Office (Word, Excel) and related operational systems
Strong communication skills with a team-oriented mindset
Bachelor’s degree in Hospitality Management, Business, or a related field preferred
Prior experience with NFL gamedays, large conventions, festivals, or citywide events preferred
Experience within Aramark, Sports & Entertainment, or similarly scaled hospitality organizations preferred
DOT driving certification preferred but must be able to obtain and maintain if hired

Job Duties

Oversee all BOH kitchen and stewarding operations, ensuring readiness for daily service and event execution
Manage the flow of kitchen equipment, smallwares, and food-related supplies from production through service and back to sanitation areas
Ensure all catering and kitchen equipment is properly transported, cleaned, sanitized, and staged for future use
Maintain appropriate par levels of kitchen equipment, smallwares, and cleaning supplies across all production areas
Partner closely with the Premium Management Team to plan, operationalize, and execute large-scale premium events and catering functions as determined by the Premium Department Director or equivalent
Ensure strict adherence to all food safety, sanitation, and HACCP standards and lead training programs aligned with ServSafe standards
Partner with the Executive Chef, Operations leadership, and health authorities to maintain compliance with all regulatory requirements
Supervise and develop kitchen utility, stewarding, and distribution teams to ensure safe, efficient operations
Partner with Human Resources and Operations leadership on staffing plans, succession planning, and leadership pipeline development
Lead, train, and support staff, ensuring adherence to operational standards, service expectations, and safety protocols
Manage inventory processes for cleaning supplies, chemicals, and kitchen support materials, ensuring accuracy and cost efficiency
Conduct and validate month-end inventory counts and reporting
Partner with the Executive Chef to develop labor schedules based on business demands and event forecasts
Support event execution through coordination of equipment needs, catering pull sheets, and operational readiness
Assist in the development and implementation of standard operating procedures (SOPs) for BOH operations
Assist with support trips to other properties as assigned to aid in operational success and consistency across venues
Actively participate in facility safety programs and initiatives
Identify opportunities for operational efficiencies, cost savings, and improved workflows
Encourage employee feedback and implement solutions that enhance workplace satisfaction and performance
Must be able to work all events including Houston Texans Games, Rodeo Houston, Concerts, Conventions and other special and additional events as assigned including support trips to other properties
Must be flexible and available to work nights, weekends, holidays, and extended schedules
During peak and high-demand periods, consecutive workdays may range from 30 to 35 plus days depending on event schedules and operational needs
Ability to lift, push, and pull up to 50 pounds
Ability to stand, walk, and work on feet for extended periods
Ability to work in a fast-paced, high-volume environment including back-of-house and front-of-house
Comfortable working indoors and outdoors with varying weather conditions