Kitchen Manager - Pump & Pantry

Bosselman is a well-established company known for its dedication to quality service and employee satisfaction. Operating in the food service industry, Bosselman focuses on delivering exceptional dining experiences across its multiple food brands, including the prominent Pump & Pantry. At the core of its operations is a commitment to maintaining top-tier food quality, safety, and customer service while fostering a positive work environment for its team members. The company prides itself on offering valuable benefits that stand out in the industry, such as paid vacation, 401K with matching contributions, comprehensive health, dental, and vision insurance, disability insurance, life insurance, and an on-demand pay system via PayActiv which provides employees access to earned but unpaid wages. Bosselman also emphasizes clear paths for professional development, ensuring employees have ample opportunities to grow within the company.

The Pump Kitchen Manager role at Bosselman is a pivotal management position responsible for overseeing the kitchen operations at the Pump & Pantry location. This multifaceted role requires a dynamic individual capable of managing food production across several brands, including branded concepts. The manager’s responsibilities include ordering supplies to keep the kitchen well-stocked, executing food production plans accurately, and ensuring the kitchen remains clean, organized, and compliant with all food safety regulations. This position demands expertise in maintaining high standards of food quality and consistency, with a focus on executing recipes precisely according to plan.

Further, the Pump Kitchen Manager plays a critical role in staff development—training team members on operational policies, procedures, and performance expectations to enhance efficiency and profitability. The role involves supervising a team of three or more employees, managing performance issues proactively, and leading by example to foster a professional and enthusiastic kitchen environment. The manager must ensure portion control to minimize waste and implement proper waste disposal practices. They utilize production planning tools to maintain optimal food preparation levels throughout the day.

Daily tasks include conducting regular quality checks on food preparation and service, overseeing kitchen cleanliness and appearance aligned with brand standards, and managing opening and closing procedures with required documentation. The manager is also responsible for addressing maintenance, customer, and personnel issues promptly by reporting to upper management. Providing friendly, competent customer service is essential across all food brands operated at the location.

Physical demands of the job require the Pump Kitchen Manager to stand for long periods, walk frequently, lift up to 50 pounds occasionally, and perform various physical activities including reaching, handling, and occasional climbing or crouching. The role mandates physical presence at the primary work site and requires availability to work holidays, weekends, and any necessary shifts. Reliability in transportation and communication is also essential.

Overall, this role is designed for a positive, adaptable, and communicative professional capable of managing kitchen operations effectively while supporting the company's dedication to excellence in food service. It offers a unique blend of responsibilities that combine leadership, operational oversight, hands-on management, and compliance adherence within a supportive company culture that values growth and employee well-being.