Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
team events
Retirement Plan

Job Description

Urban Air Adventure Parks is the leader in location-based entertainment and the pioneer of the indoor adventure park concept. Headquartered in Dallas, Texas, Urban Air has grown to become the largest operator of adventure parks worldwide. By providing an innovative and fun-filled environment, Urban Air helps children and families create unforgettable experiences while encouraging kids to aim higher and achieve things they never thought possible. The company's core mission revolves around delivering safe, clean, and exciting recreational activities that promote active lifestyles and family bonding in a supportive and inclusive atmosphere. Urban Air values teamwork, safety, and exceptional customer service, maintaining high standards that ensure every visit exceeds guest expectations.

The Kitchen Manager position at Urban Air Cordova's Cafe9 is a vital leadership role responsible for managing day-to-day kitchen operations and supervising the team members to guarantee smooth and efficient food preparation and service. This hands-on role demands a fast-paced approach with a strong sense of urgency, clean and organized work practices, and an approachable demeanor to both guests and staff. The Kitchen Manager ensures that processes and systems are followed accurately, deliveries are logged, inventory is managed efficiently, and wastage is minimized. Leading by example, the Kitchen Manager sets high standards for punctuality, cleanliness, food safety, and team conduct.

In addition to overseeing the Cafe9 team, this role requires training staff in the preparation of the full menu and front-of-house personnel in drink preparation and ready-to-eat foods, ensuring consistent quality that aligns with Urban Air's standards. Responsibilities also include maintaining a well-organized kitchen and inventory, handling guest concerns with professionalism, and participating in regular staff meetings and training. The Kitchen Manager must be adaptable, willing to work scheduled shifts and extra hours as needed to meet business demands, and committed to fostering a positive workplace culture that balances hard work and fun.

This role requires someone with experience in food and beverage services, including quick-service or restaurant environments, and management experience in hospitality preferred. Certification in food handling such as ServSafe is essential, or the candidate must be willing to obtain it promptly. The successful applicant must possess strong leadership skills, excellent communication, problem-solving capabilities, and the ability to motivate and align the team with Urban Air's values. They must embrace feedback, exhibit professional conduct, and set an example of accountability and dedication.

Urban Air Codova is an equal opportunity employer that welcomes applicants from diverse backgrounds. The Kitchen Manager position offers a dynamic workplace where your leadership in service, quality, and team achievement directly impacts the guest experience and the continued success of the park. If you thrive in a fast-paced, customer-focused environment and are passionate about creating memorable experiences through exceptional food service, we encourage you to apply for this exciting opportunity at Urban Air Adventure Parks.

Job Requirements

  • Ability to lead, motivate and empower team members
  • Ability to align team members with Urban Air culture by balancing seriousness and having fun
  • Ability to take initiative
  • Excellent interpersonal and communication skills
  • Ability to recognize problems and problem-solve
  • Ability to set goals and convert plans into action
  • Ability to see patterns in performance and strategize solutions
  • Exercise good judgment in decision making
  • Open to feedback and self-improvement
  • Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
  • Serve as a role model by demonstrating and upholding Urban Air policies and standards
  • Work days, nights, and/or weekends as required
  • Work in noisy, fast-paced environment with distracting conditions
  • Move about facility and stand for long periods of time
  • Lift and carry up to 30 pounds

Job Qualifications

  • Minimum of high school diploma or equivalent
  • Some college preferred
  • Minimum of two years previous food and beverage experience
  • 1-3 years management experience in hospitality preferred
  • Current ServSafe or similar Food Handling Certification or willingness to attain within 30 days

Job Duties

  • Support the proper execution of all processes, systems and standards
  • Ensure all deliveries are received correctly and logged
  • Maintain effective inventory control, storage, and rotation to minimize wastage
  • Manage the Cafe9 team, ensuring they always work to the expected standards
  • Adhere to scheduled shifts and be willing to stay beyond when business or circumstances dictate
  • Train Cafe9 staff in preparing the full menu and front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
  • Set a high standard and good example for Cafe9 staff regarding punctuality, attendance and attitude and ensure these standards are always maintained
  • Set a high standard and good example for Cafe9 staff regarding cleanliness and hygiene, including a regular deep clean schedule
  • Maintain a clear, well-organized and easy-to-access Cafe9
  • Handle guest concerns regarding the Cafe9
  • Participate in regular staff meetings and training as required
  • Other duties as tasked by General Manager

Job Criteria

Experience

Mid Level (3-7 years)


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