Kitchen Manager

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, fresh ingredients, and exceptional customer service. Established in 1969, Wendy's has consistently delivered a unique dining experience that focuses on delicious and made-to-order menu items, including their signature square-shaped hamburgers and a variety of other innovative options. The brand's emphasis on quality, safety, and customer satisfaction has made Wendy's a preferred choice for millions of customers worldwide. At this franchise location in Boise, Idaho, the team continues this legacy by striving to "Delight Every Customer" through meticulous adherence to quality standards and operational excellence.

The role of a Kitchen Manager at Wendy's is pivotal in upholding these high standards by overseeing all aspects of kitchen operations. This position is entrusted with ensuring compliance in service, production, quality, and food safety, directly influencing the restaurant's ability to offer its core menu of high-quality items as well as limited-time offers (LTO). The Kitchen Manager works in close partnership with other restaurant managers to identify opportunities for optimization and profitability, making this role both strategic and hands-on.

As a Wendy's Kitchen Manager, you will lead and train the kitchen team, ensuring all food safety protocols are followed rigorously to guarantee customer health and satisfaction. You will act as the Cash Manager when needed, managing cash registers and verifying cash safely throughout shifts. You will also take on the responsibilities of an Operations Leader by organizing, overseeing, and supervising shifts, executing the Daily Operations Plan, and maintaining order and efficiency during various rush periods. Conducting thorough walk-throughs to ensure the restaurant meets opening, closing, and peak hour readiness will also fall within your scope.

Your leadership will extend to monitoring product cooking, labeling, holding, and rotation to maintain product freshness and minimize waste. You will assist the restaurant management team in managing inventory, including checking inventory levels, placing food orders, and analyzing daily shift inventory counts to control food costs effectively. Additionally, you will play a crucial role in mentoring crew members and team trainers, employing various training methods such as Four Corner Training, team huddles, and manager meetings to foster a professional and positive work environment. Supervising the kitchen team to meet quality, production, and service standards will be essential to creating a safe, efficient, and professional setting for both customers and employees.

This role demands a combination of strong leadership skills, excellent organizational abilities, and a deep commitment to customer service. You will be expected to handle multiple tasks simultaneously while maintaining composure and providing sound advice and direction. The position requires physical stamina, including the ability to stand for prolonged periods, lift weights up to 50 pounds, and work in a fast-paced environment with varying temperatures. Availability to work all shifts and days, willingness to travel between locations if required, and obtaining ServSafe certification are also necessary for success in this role.

This job opportunity is offered through one of Wendy's independent franchisees, which operate their own compensation, benefits, and career development programs that may differ from company-owned locations. Located at 8100 West Franklin Road in Boise, Idaho, this Wendy's restaurant promises a dynamic work environment where individuals can grow their careers while contributing to a well-loved brand dedicated to quality and customer satisfaction.