Kitchen Manager

Nottingham, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

competitive salary

quarterly bonuses

world class training

generous benefits package

Comprehensive orientation

Online development classes

Opportunity for advancement

Job Description

TGI Fridays is a renowned casual dining restaurant chain known for its vibrant atmosphere, exceptional service, and quality American cuisine. With locations across the United States and around the world, TGI Fridays has established itself as a leader in the hospitality industry by focusing on delivering memorable dining experiences through a combination of delicious food, innovative cocktails, and a welcoming environment. This brand emphasizes diversity and inclusion, ensuring a respectful and supportive workplace where employees have opportunities for growth and advancement. The specific location for this role is TGI Fridays at 4921 Campbell Blvd, Nottingham, MD, known as the White... Show More

Job Requirements

College coursework with Bachelor’s Degree preferred
Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
Prior experience in purchasing and production
Previous kitchen experience preferred
Must be able to walk and stand during entire shift
Frequent bending and stooping required
Must be able to read and write English
Must be able to hear well amongst loud background noise
Must bring some joy to the job that inspires others

Job Qualifications

College coursework with Bachelor’s Degree preferred
Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
Prior experience in purchasing and production
Previous kitchen experience preferred
Excellent communication and customer service skills
Ability to motivate and develop a team
Strong leadership and problem-solving abilities
Ability to work in a fast-paced environment
Flexibility to work varied shifts including nights, weekends, and holidays

Job Duties

Manages operations during scheduled shifts including daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
Maintains an accurate and up-to-date manpower plan of staffing needs
Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts
Staffs, trains and develops hourly team members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis
Ensures all newly hired team members follow and complete their appropriate training plan, including required paper and electronic paperwork
Frequently interacts with guests to ensure they receive the Fridays Service Style experience
follow up on any issues and complaints
Follows the Bubble Theory to proactively run a shift and anticipate guest needs
Follows the Hamburger Stand Theory ensuring the restaurant and staff are set up for an outstanding shift
Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly
Identifies operational opportunities to build sales and control costs
develop and implement plans to address opportunities
Manages inventory efficiently, accurately, and in a cost-effective manner
Ensures food quality by maintaining high levels of cleanliness, organization, storage, and sanitation of food products
Coaches and develops talent
Demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products and proper par levels to minimize food waste and optimize food cost
Fosters open communication with kitchen and front-of-house staff
In the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation
Ensures proper security procedures are in place to protect team members, guests, and company assets

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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