Smokey Bones logo

Kitchen Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $55,000.00 - $65,000.00
clock

Work Schedule

Flexible
Day Shifts
diamond

Benefits

competitive pay
scholarships
Discounts hub access
FREE MEALS during shifts
Health Insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
short-term disability
long-term disability
Employee assistance program
legal plan
Career growth opportunities

Job Description

Smokey Bones is a leading full-service restaurant chain renowned for its exceptional barbecue cuisine and inviting atmosphere. With 63 locations spread across 16 states, Smokey Bones has successfully built a reputation for serving mouth-watering slow-smoked and fire-grilled meats, along with award-winning ribs that keep guests coming back for more. The restaurant offers a diverse menu selection available for dine-in, pick-up, online ordering, catering, and delivery, ensuring convenience and quality for all customers. Smokey Bones is also well-known for its full bar featuring a curated selection of bourbons, whiskeys, domestic and craft beers, and signature handcrafted cocktails, creating a complete dining experience for guests.

Smokey Bones prides itself on fostering a vibrant, inclusive culture that celebrates individuality and teamwork. Recognized as a Certified Great Place to Work for two consecutive years, the company prioritizes employee satisfaction and offers competitive pay, flexible scheduling, and numerous perks from day one. Employees enjoy benefits such as college scholarships for themselves and their immediate family members, access to a comprehensive discounts hub, free meals during shifts, healthcare options including dental and vision, and various insurance plans ranging from accident to disability and whole life coverage. Additionally, Smokey Bones provides an Employee Life Assistance Program that includes counseling services and crisis helplines, further demonstrating their commitment to employee well-being and support.

The Kitchen Manager role at Smokey Bones is integral to ensuring exceptional guest experiences through effective leadership and operational excellence. This position demands a results-driven, trustworthy individual who thrives in a fast-paced, full-service restaurant environment with a full bar. The Kitchen Manager is responsible for coaching team members to deliver outstanding guest service, anticipating and resolving issues, and maintaining high standards of quality and cleanliness within the kitchen and restaurant facilities.

Beyond guest relations, the Kitchen Manager plays a critical role in operational leadership by modeling company values and behavior, managing departmental schedules, training staff on new menu items and operational standards, and motivating team members to excel. Financial acumen is also essential, as the Kitchen Manager must establish and communicate performance plans to meet inventory levels, increase sales, and enhance guest satisfaction. This includes analyzing sales trends and assisting in the implementation of strategies to drive business growth. A willingness to learn and understand profit and loss statements, forecasting, and budgeting is highly valued.

The role also involves a range of administrative duties to ensure compliance with local, state, and federal laws while supporting overall restaurant operations. Requirements for this position include previous kitchen management experience specifically in a full-service restaurant with a full bar, proficiency with computer systems such as Excel, Windows, and POS, and strong leadership skills with an emphasis on coaching and development. Physical stamina is necessary as the role requires standing for long hours and the ability to lift up to 50 pounds. Pre-employment screening is mandatory, including drug testing, criminal background checks, and employment reference verification.

Joining Smokey Bones offers an exciting opportunity to be part of a dynamic team focused on delivering quality food, memorable experiences, and ongoing career development within the hospitality industry. This position not only demands operational expertise but also a passion for creating an inclusive workplace where every team member feels valued and motivated to contribute to the restaurant's success.

Job Requirements

  • Previous kitchen management experience in a full-service restaurant with a full bar
  • computer knowledge including Excel, Windows, and POS systems
  • ability to engage and develop team members and coach according to company policies
  • passion for the hospitality industry
  • ability to stand for 10 hours and lift 50 pounds
  • willingness to undergo pre-employment screening including drug test, criminal background check, and employment references

Job Qualifications

  • Previous kitchen management experience in a full-service restaurant with a full bar
  • computer knowledge including Excel, Windows, and POS systems
  • results-driven and trustworthy
  • team-oriented with the ability to engage and develop team members
  • strong coaching skills
  • passion for the hospitality industry
  • focused on creating excellent guest and employee experiences

Job Duties

  • Coach teammates on how to deliver an excellent guest experience
  • coach teammates on how to anticipate, identify, and resolve issues that impact the guest experience
  • coach teammates on how actions impact the guest experience and how results indicate the level of guest service provided
  • positively interact and visit with guests and solicit feedback
  • handle and follow up on guest concerns escalated from the teammate level and escalate to GM and DO as necessary
  • ensure the quality of all restaurant facilities by aligning with the General Manager and Director on priority needs, communicating with vendors, and overseeing repair or maintenance
  • model standards and expected behaviors for restaurant managers and teammates
  • model and teach company values and culture
  • train all new menu items and changes in standards for departmental team members
  • write schedules for department staff
  • coach teammates on operational excellence, maintenance, and facilities
  • motivate teammates to improve performance
  • deliver positive and constructive performance feedback
  • align with General Manager/Director on progressive disciplinary action
  • develop leadership skills in self and teammates
  • establish plans, communicate strategy to General Manager and Management Staff, and measure goals to achieve inventory level, sales growth, and guest satisfaction
  • communicate areas of performance needing improvement
  • review sales and trends and help initiate programs to grow sales
  • learn profit vs loss statements, forecasting, and scheduling budgets
  • conduct administrative duties related to teammates and compliance with laws

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef