Kitchen Manager

Rockford, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

manager meals

Closed Christmas

Closed Thanksgiving

Health Insurance

401k

vacations

Personal Days

Flexible work schedule

Vision Insurance

Dental Insurance

Life insurance

short term disability

Online Universities

college scholarships

Job Description

Applebee's began its journey in 1980 in Atlanta, Georgia, founded by Bill and TJ Palmer. Since those early days, the restaurant chain has evolved significantly, growing into a well-known brand with nearly 2,000 locations across the United States and around the globe. Applebee's is recognized for offering delicious food in a warm, neighborhood atmosphere where guests receive attentive service and great value. The company fosters a community-centric environment, making it a preferred choice for casual dining where families and friends can enjoy tasty meals in a friendly setting. The restaurant's mission is rooted in delivering consistent, quality experiences with a focus on hospitality, passion for service, and innovation that keeps the dining experience fresh and satisfying. Applebee's commitment extends to its employees, providing them with opportunities for growth, professional development, and a collaborative workplace culture that values integrity, balance, and teamwork. Each visit to Applebee's is designed to make every guest feel welcome, appreciated, and excited to return, whether they're enjoying classic American dishes, bartender-crafted beverages, or seasonal specials.

The role offered is a Restaurant Manager position which plays a pivotal part in maintaining this exceptional guest experience and operational excellence. The successful candidate will be responsible for managing the restaurant environment, including ensuring prompt, friendly service in accordance with company standards, overseeing daily operations, and inspiring the team to embody the company's vision and mission. Critical responsibilities include addressing guest concerns, enforcing alcohol awareness, maintaining inventory levels, and upholding safety and sanitation standards to provide a clean and secure environment. This position demands strong leadership skills to direct shift activities, manage scheduling effectively to meet sales demands, and collaborate with all team members to enhance operational success. A Restaurant Manager at Applebee's is expected to foster a positive work culture, promoting teamwork, development, and guest obsession among associates. Additionally, the manager will be accountable for controlling costs, overseeing compliance with legal and company policies, managing financial paperwork, and participating actively in continuous staff training and performance evaluations. The role offers a dynamic, hands-on management experience in a fast-paced setting, emphasizing professional growth and a chance to contribute meaningfully to the restaurant's legacy and future achievements. Applebee's provides a supportive work environment with flexible scheduling and comprehensive benefits, making it an attractive option for management professionals passionate about the hospitality industry and guest service excellence.

Job Requirements

Must be physically able to work at any duty station in the kitchen or service area when needed on a temporary basis and operate cash register as appropriate
must be required to lift objects up to 40 pounds on occasion

Job Qualifications

Experience in restaurant management or a related hospitality field
strong leadership and team management skills
excellent communication and interpersonal abilities
knowledge of food and beverage industry standards
capability to handle guest complaints effectively
proficiency in scheduling and inventory management
understanding of safety and sanitation regulations
ability to conduct employee training and performance evaluations
skills in cost control and asset management
familiarity with legal compliance in a restaurant setting
commitment to company policies and values
capacity to inspire and motivate staff

Job Duties

Ensures prompt friendly service according to company guidelines
directs overall activities and performance of associates on a shift-by-shift basis
builds a culture using the Vision/Mission Statement to guide teamwork, results, integrity, passion for service, fun, balance, innovation, and being guest driven
ensures the immediate response and correction of all verbal guest complaints by self and staff
refers all verbal and written guest complaints to General Manager
ensures guest contact as a priority with self and staff utilizing a target goal of 100% table visitation
enforces alcohol awareness on a shift to shift basis
maintains adequate departmental inventory levels
ensures product preparation and presentation uncompromisingly meeting company standards
effectively schedules associates to meet sales demands
maintains effective safety and security programs according to company policy and government standards
corrects unsafe practices or conditions
promotes and manages restaurant organization, cleanliness, and sanitation
performs routine maintenance and immediately informs General Manager of needed repairs
advises General Manager of any non-routine situations
communicates with other managers daily through management log and shift change meetings
completes all other assigned duties and responsibilities
promotes quality recruitment and referrals of potential management candidates
promotes ASI training procedures of new managers
helps maintain a trained staff through effective use of employment orientation, individual training sessions, associate meetings, and implementation of company policy
determines job assignments on a shift-by-shift basis
develops an environment of constant development of managers including informal shift reviews and participates in the development of written evaluations every six months
assesses the effectiveness of associates, provides candid and fair feedback on a regular basis, and continuously works with associates on their areas of development
conducts thorough Selecting Service Performers interviews
demonstrates proper execution of training systems as outlined by the company while emphasizing the importance of training to management and associates
monitors acceptable associate performance and documents situations that require or could lead to disciplinary or corrective action
assures compliance with company policies, practices, and procedures
acts as coach to all associates
controls costs in assigned department
maintains and controls the assets of the company
assures compliance with local, state, and federal laws, regulations, and guidelines
reports progress towards achieving restaurant performance objectives at management meetings
complies with all cash handling procedures
executes weekly food and liquor inventories/costs at the General Manager's request and is accountable for completion
responsible for preparing and submitting accurate daily paperwork to the General Manager
is responsible to the General Manager for the development of Managers and Key Hourly Associates
inspires cooperation and teamwork from associates by building a culture derived from The Bloomin’ Apple Mission/Vision Statement
is guest obsessed and promotes the team to be
demonstrates organizational skills
completes all assignments and duties properly and on schedule
develops goals and action plans for personal/professional growth
provides a role model for managers and associates
exhibits a professional image
develops self on all store related technology