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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
quarterly bonuses
world class training
Comprehensive orientation
Continuous online development
Opportunity for advancement
generous benefits package
Job Description
TGI Fridays is a renowned American restaurant chain known for its vibrant and welcoming atmosphere, delicious food, and exceptional service. Established with a mission to provide guests with an enjoyable dining experience, TGI Fridays has become a favorite destination for casual dining across various locations. The company prides itself on embracing diversity and fostering a work environment built on respect, fairness, and inclusion. TGI Fridays is committed to the growth and development of its employees, offering comprehensive orientation, world-class training, and continuous online development opportunities, alongside clear pathways for career advancement. The restaurant's culture encourages team members to deliver the... Show More
Job Requirements
- must be able to walk and stand during entire shift
- frequent bending and stooping required
- must bring some joy to the job that inspires others
Job Qualifications
- college coursework with bachelor's degree preferred
- minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- prior experience in purchasing and production
- previous kitchen experience preferred
- must be able to read and write English
- must be able to hear well amongst loud background noise
Job Duties
- manages operations during scheduled shifts that include daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
- maintains an accurate and up-to-date manpower plan of staffing needs
- prepares schedules and ensures that areas of responsibility are staffed properly for all shifts
- staffs, trains and develops hourly team members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis
- ensures all newly hired team members follow and complete their appropriate training plan, including required paper and electronic paperwork
- frequently interacts with guests to ensure they receive the Fridays Service Style experience
- follow up on any issues and complaints they may have
- follows the Bubble Theory to proactively run a shift and anticipate guest needs
- follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding shift
- carefully observes kitchen operations and addresses any issues out of alignment promptly and directly
- identifies operational opportunities to build sales and control costs
- develop and implement plans to address opportunities
- manages inventory efficiently, accurately, and in a cost-effective manner
- ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products
- coaches and develops talent
- demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products and proper par levels to minimize food waste and optimize food cost
- fosters open communication with kitchen and FOH staff
- in the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation
- ensures proper security procedures are in place to protect team members, guests, and Company assets
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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