Kitchen Manager

Frederick, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $60,000.00

Work Schedule

Standard Hours

Benefits

competitive salary

quarterly bonuses

world class training

Comprehensive orientation

Continuous online development

Opportunity for advancement

generous benefits package

Job Description

TGI Fridays is a renowned American restaurant chain known for its vibrant and welcoming atmosphere, delicious food, and exceptional service. Established with a mission to provide guests with an enjoyable dining experience, TGI Fridays has become a favorite destination for casual dining across various locations. The company prides itself on embracing diversity and fostering a work environment built on respect, fairness, and inclusion. TGI Fridays is committed to the growth and development of its employees, offering comprehensive orientation, world-class training, and continuous online development opportunities, alongside clear pathways for career advancement. The restaurant's culture encourages team members to deliver the signature Fridays Service Style experience, ensuring every guest leaves with a memorable impression. As a Kitchen Manager at TGI Fridays, you play a pivotal role in the success of the restaurant by leading the kitchen operations with passion, precision, and care.

The role of Kitchen Manager is crucial in managing all kitchen operations and ensuring that the food quality, service speed, and overall guest satisfaction are upheld to the highest standards. This position commands a competitive salary, up to $60,000 per year based on experience, quarterly bonuses, and an outstanding benefits package that sets the company apart in the hospitality industry. The Kitchen Manager supervises daily kitchen activities, including production, labor management, food cost control, and employee development. By maintaining high standards of sanitation, product quality, and operational efficiency, the Kitchen Manager directly influences how guests perceive their dining experience. This role requires a hands-on leader who can inspire the kitchen team, manage scheduling and staffing needs effectively, and take proactive steps to enhance sales while minimizing costs. The Kitchen Manager is also responsible for fostering a positive work environment through open communication with both kitchen staff and front-of-house team members, ensuring smooth and coordinated operations.

In this leadership position, you will be responsible for managing shifts by making informed decisions, supporting staff, interacting with guests, and upholding all operational standards. Your commitment to continuous training and coaching of hourly team members fosters talent development and helps maintain a motivated workforce. You will handle inventory management meticulously, optimizing food costs while reducing waste through proper purchasing, receiving, and storage procedures. Additionally, the Kitchen Manager acts as the Manager on Duty in the absence of the General Manager, overseeing the entire restaurant operation and ensuring security protocols to safeguard staff, guests, and company assets. The position demands an individual who brings joy to the job, inspiring the team to perform at their best while delivering an unparalleled dining experience to every guest. TGI Fridays provides a supportive setting where your leadership skills can flourish and where your contributions make a measurable difference in the restaurant’s success and guest satisfaction.

Job Requirements

must be able to walk and stand during entire shift
frequent bending and stooping required
must bring some joy to the job that inspires others

Job Qualifications

college coursework with bachelor's degree preferred
minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
prior experience in purchasing and production
previous kitchen experience preferred
must be able to read and write English
must be able to hear well amongst loud background noise

Job Duties

manages operations during scheduled shifts that include daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
maintains an accurate and up-to-date manpower plan of staffing needs
prepares schedules and ensures that areas of responsibility are staffed properly for all shifts
staffs, trains and develops hourly team members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis
ensures all newly hired team members follow and complete their appropriate training plan, including required paper and electronic paperwork
frequently interacts with guests to ensure they receive the Fridays Service Style experience
follow up on any issues and complaints they may have
follows the Bubble Theory to proactively run a shift and anticipate guest needs
follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding shift
carefully observes kitchen operations and addresses any issues out of alignment promptly and directly
identifies operational opportunities to build sales and control costs
develop and implement plans to address opportunities
manages inventory efficiently, accurately, and in a cost-effective manner
ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products
coaches and develops talent
demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products and proper par levels to minimize food waste and optimize food cost
fosters open communication with kitchen and FOH staff
in the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation
ensures proper security procedures are in place to protect team members, guests, and Company assets