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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Day Shifts
Benefits
flexible scheduling
competitive pay
scholarships
Employee Discounts
free meals on shift
Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
Legal services plan
Career development opportunities
Job Description
Smokey Bones is a well-known full-service restaurant chain that prides itself on delivering exceptional barbecue, award-winning ribs, and a fun, welcoming atmosphere to guests. With 63 locations across 16 states, Smokey Bones has established itself as a leader in the casual dining industry, offering a diverse menu that caters to varied tastes and preferences. The restaurant serves lunch and dinner, and features a full bar with a wide selection of bourbons, whiskeys, domestic and imported beers, as well as unique handcrafted cocktails. Smokey Bones is dedicated to providing high-quality meats that are slow-smoked and fire-grilled, and offers various dining options... Show More
Job Requirements
- Previous kitchen management experience in a full-service restaurant with a full bar
- Computer knowledge including Excel, Windows, and POS systems
- Ability to engage and develop team members
- Results-driven and trustworthy
- Passionate about hospitality and guest service
- Ability to stand for 10 hours and lift 50 lbs
- Pre-employment screening required post offer
Job Qualifications
- Previous kitchen management experience in a full-service restaurant with a full bar
- Strong knowledge of hospitality industry standards
- Ability to engage and develop team members
- Experience coaching and providing constructive feedback
- Proficient with computer systems including Excel, POS, and Windows
- Knowledge of restaurant operations and guest service strategies
- Understanding of profit and loss statements, forecasting, and budgeting
Job Duties
- Coach teammates on how to deliver an excellent guest experience
- Coach teammates on how to anticipate, identify, and resolve issues that impact the guest experience
- Positively interact and visit with guests and solicit feedback
- Handle and follow up on guest concerns escalated from teammates
- Communicate with vendors and support maintenance of restaurant facilities
- Model standards and expected behaviors for restaurant managers and teammates
- Write schedules for department staff and deliver performance feedback
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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