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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,000.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive salary
quarterly bonuses
World-class training
generous benefits package
Comprehensive orientation
Continuous online development
Opportunity for advancement
Job Description
TGI Fridays is a leading casual dining restaurant brand known for its lively atmosphere and signature American menu. With a widespread presence and a commitment to delivering a memorable dining experience, TGI Fridays fosters an inclusive work environment built on respect, fairness, and understanding. The company values diversity and provides world-class training and development opportunities to its employees, encouraging growth and career advancement. As part of its workforce, TGI Fridays offers competitive salaries, quarterly bonuses, and a generous benefits package considered among the best in the industry. Joining TGI Fridays means becoming part of a team that supports one another... Show More
Job Requirements
- College coursework with Bachelor’s Degree preferred
- Minimum of 2 years experience as a restaurant manager preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Must be able to walk and stand throughout entire shift
- Frequent bending and stooping required
- Must be able to read and write English
- Must be able to hear well in loud environments
- Must bring joy to the job that inspires others
Job Qualifications
- College coursework with Bachelor’s Degree preferred
- Minimum of 2 years experience as a restaurant manager with extensive knowledge of restaurant operations preferred
- Prior experience in purchasing and production
- Previous kitchen experience preferred
- Superb communication skills
- Strong customer service orientation
- Ability to train and develop staff
- Leadership and team management skills
- Ability to manage inventory effectively
Job Duties
- Manages operations during scheduled shifts including daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
- Maintains accurate and up-to-date manpower plan of staffing needs and prepares schedules to ensure proper staffing for all shifts
- Staffs, trains and develops hourly team members through ongoing feedback, coaching, and performance reviews
- Ensures all newly hired team members complete their training plans including required paperwork
- Frequently interacts with guests to ensure the Fridays Service Style experience and follows up on issues and complaints
- Follows the Bubble Theory to proactively run shifts and anticipate guest needs
- Applies the Hamburger Stand Theory to setup the restaurant and staff for outstanding shifts
- Monitors kitchen operations closely and addresses issues promptly and directly
- Identifies operational opportunities to build sales and control costs and implements plans accordingly
- Manages inventory efficiently and cost-effectively
- Ensures food quality by maintaining high standards of cleanliness, organization, storage, and sanitation
- Coaches and develops talent within the kitchen team
- Oversees purchasing, receiving, and storing of food products ensuring proper inspections, correct products, and par levels to minimize waste
- Fosters open communication with kitchen and front-of-house staff
- Acts as Manager on Duty in absence of the General Manager overseeing the entire restaurant operation
- Ensures proper security procedures are in place to protect team members, guests, and company assets
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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