Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $80,000.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company with over 30 years of experience and more than $15 billion of assets under management. The company boasts a diverse global portfolio of over 400 hotels across North America, Europe, the Caribbean, and Latin America. Known for its innovative and forward-thinking approach to the hospitality industry, Highgate provides expert guidance throughout all stages of the property lifecycle, including planning, development, recapitalization, and disposition. Highgate excels in the development of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, each featuring modern programming and a keen focus on digital technology. The company utilizes industry-leading revenue management tools designed to identify and predict changing market dynamics, which helps maximize asset value and drive superior performance. With an executive team of seasoned hospitality leaders and strategic corporate offices worldwide, Highgate remains a trusted partner to top ownership groups and major hotel brands.
Located in the heart of Manhattan's Times Square, Row NYC is an iconic hotel that has recently completed a $140+ million transformation, revamping all guest rooms and public areas. The hotel features 1,331 newly built guestrooms with multiple bedding configurations and is in close proximity to several New York City attractions, including 24 Broadway theaters, Restaurant Row, the Jacob Javits Convention Center, Macy's, Rockefeller Center, and the Empire State Building.
The Kitchen Manager role at Row NYC is a pivotal position tasked with coordinating, supervising, and directing all kitchen operations to ensure the highest standards of food quality, safety, consistency, and efficiency are maintained. This position entails maintaining a well-organized and productive back-of-house kitchen environment, ensuring strict compliance with union guidelines, health and sanitation protocols, and company standard operating procedures (SOPs). The Kitchen Manager will work closely with culinary and food and beverage leadership to deliver an exceptional guest experience by upholding cooking standards and supporting operational excellence.
This role requires strong leadership skills to effectively manage the kitchen team, support labor and productivity goals, and facilitate ongoing training and development initiatives. The Kitchen Manager is also responsible for maintaining inventory accuracy, minimizing waste, and ensuring timely ordering to support smooth kitchen operations. Active collaboration with culinary leadership and other managerial staff is essential for resolving operational challenges and ensuring back-of-house readiness. The ideal candidate will demonstrate excellent problem-solving skills, the ability to multitask in a fast-paced environment, and a dedication to fostering a positive team culture. Joining Highgate Hotels as a Kitchen Manager at Row NYC offers a dynamic career opportunity within a prominent hospitality company committed to innovation, guest satisfaction, and operational excellence. This is a yearly salaried position dedicated to maintaining hospitality standards at one of New York City's premier locations.
Located in the heart of Manhattan's Times Square, Row NYC is an iconic hotel that has recently completed a $140+ million transformation, revamping all guest rooms and public areas. The hotel features 1,331 newly built guestrooms with multiple bedding configurations and is in close proximity to several New York City attractions, including 24 Broadway theaters, Restaurant Row, the Jacob Javits Convention Center, Macy's, Rockefeller Center, and the Empire State Building.
The Kitchen Manager role at Row NYC is a pivotal position tasked with coordinating, supervising, and directing all kitchen operations to ensure the highest standards of food quality, safety, consistency, and efficiency are maintained. This position entails maintaining a well-organized and productive back-of-house kitchen environment, ensuring strict compliance with union guidelines, health and sanitation protocols, and company standard operating procedures (SOPs). The Kitchen Manager will work closely with culinary and food and beverage leadership to deliver an exceptional guest experience by upholding cooking standards and supporting operational excellence.
This role requires strong leadership skills to effectively manage the kitchen team, support labor and productivity goals, and facilitate ongoing training and development initiatives. The Kitchen Manager is also responsible for maintaining inventory accuracy, minimizing waste, and ensuring timely ordering to support smooth kitchen operations. Active collaboration with culinary leadership and other managerial staff is essential for resolving operational challenges and ensuring back-of-house readiness. The ideal candidate will demonstrate excellent problem-solving skills, the ability to multitask in a fast-paced environment, and a dedication to fostering a positive team culture. Joining Highgate Hotels as a Kitchen Manager at Row NYC offers a dynamic career opportunity within a prominent hospitality company committed to innovation, guest satisfaction, and operational excellence. This is a yearly salaried position dedicated to maintaining hospitality standards at one of New York City's premier locations.
Job Requirements
- Bachelor's degree or equivalent experience preferred
- minimum 3 years of kitchen management or supervisory experience
- food handler certification required
- strong communication skills
- ability to multitask effectively in a high-pressure environment
- strong leadership and team management abilities
- knowledge of health and safety regulations
- experience with inventory management and cost control
- ability to work flexible hours including weekends and holidays
- understanding of union guidelines and collective bargaining agreements
Job Qualifications
- Food handler certification required, in accordance with local health regulations
- demonstrates the ability to communicate effectively, both verbally and in writing, with all levels of employees and management in a professional and respectful manner
- effectively listens to, understands, and clarifies concerns raised by employees and leadership
- ability to multitask and prioritize kitchen functions to meet deadlines and service demands
- proven ability to lead in a fast-paced environment while maintaining composure and strong attention to detail
- skilled in handling operational challenges, including anticipating, preventing, identifying, and resolving issues as needed
- ability to analyze and evaluate labor, productivity, inventory, and operational data to meet departmental objectives
- maintains strict confidentiality of sensitive information
- maintains regular attendance in alignment with company standards and operational needs
- upholds high standards of personal appearance, cleanliness, and professionalism
- adheres to company standards and regulations to support safe and efficient operations
- drives productivity by identifying problem areas and supporting the implementation of solutions
- strong knowledge of food safety, sanitation, kitchen organization, and service execution standards
- supports staffing and leadership practices in alignment with union guidelines and the collective bargaining agreement
- maintains a professional, supportive, and team-oriented demeanor at all times
Job Duties
- Oversees all aspects of daily kitchen operations, ensuring efficiency, organization and consistency
- supervises kitchen personnel and support staff within classification, providing clear direction and support
- ensures all food is prepared, plated, and executed in accordance with established recipes, quality standards, and presentation guidelines
- manages prep production, station readiness, and service flow to maintain a smooth and efficient kitchen operation
- monitors ticket times, food quality, and team communication during service to ensure consistency and performance
- maintains a clean, safe, and well-organized kitchen environment at all times
- ensures full compliance with health, sanitation, food safety, and HACCP standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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