Kitchen Manager

We are a locally owned and rapidly expanding franchise group operating 8 Wingstop locations and 5 Jersey Mike's with plans for further growth. Our company values honesty, motivation, teamwork, and great hospitality. We pride ourselves on fostering a positive, respectful, and inclusive workplace where both employees and customers feel welcome. Our leadership believes in promoting from within, offering long-term career paths for those who want to grow with us.

At Wingstop, our mission is to do more than serve flavorful wings; we are dedicated to establishing a team and culture that is daring, authentic, and community-driven. We are currently seeking an energetic General Manager to manage one of our bustling restaurant locations. This opportunity is ideal for candidates with a strong background in restaurant management, particularly those with experience at Wingstop, who are committed to improving operational performance, inspiring teams, and delivering exceptional service to guests.

The General Manager will oversee all operational processes, foster team growth, and maintain financial viability and regulatory compliance. This role entails managing the day-to-day activities of the restaurant to maintain excellence in food quality, customer service, hygiene, and team productivity. You will be responsible for recruiting individuals, providing training, and supporting the advancement of team members while promoting a culture of respect and engagement in the workplace.

You will showcase outstanding hospitality and encourage team members to hold themselves accountable. Enhancing cost management by strategically coordinating inventory, scheduling, and ordering processes to minimize food and labor expenses will be vital. Keeping an eye on financial performance, establishing goals, and implementing strategies to drive revenue and profitability is essential. Compliance with all health, safety, and sanitation protocols and company regulations is mandatory.

The role also includes arranging frequent team sessions to harmonize objectives and strengthen the beliefs of the organization. Working hand in hand with district and regional authorities to facilitate marketing initiatives and community engagement is expected. Handling customer concerns promptly and warmly to uphold robust guest satisfaction scores is a key component of this position.

Cultivating a workplace culture that champions continuous improvement and supports the internal development of employees is at the core of this role. We offer a salary adjusted to be competitive based on experience and performance, plus monthly bonuses tied to performance metrics. Joining our team means embarking on a journey with a rapidly expanding organization that provides tangible pathways for career progression and making a difference in the community. If you are passionate about creating unforgettable guest experiences and fostering staff mentorship, this is the role for you.