Kitchen Manager

Hopdoddy Gourmet Burgers is a renowned fast casual restaurant brand known for its commitment to quality, innovation, and exceptional guest experiences. Established with a passion for delivering gourmet burgers made from fresh, premium ingredients, Hopdoddy has grown into a well-respected name in the restaurant industry. The company prides itself on a culture that emphasizes team collaboration, continuous learning, and operational excellence, aiming to create an authentic, vibrant dining atmosphere that guests love. With locations across various regions, Hopdoddy maintains a dedication to sustainability and community engagement, setting standards not only in food quality but also in employee development and guest satisfaction. They focus on fostering a positive workplace culture where employees are empowered to grow, contribute meaningfully, and participate in the brand's exciting journey. The restaurant industry is dynamic and customer-focused, requiring strong leadership and management skills to ensure smooth operations, which is a central characteristic of Hopdoddy's approach to business.

The role of Kitchen Manager at Hopdoddy involves ownership of all kitchen operations within their respective restaurant locations. This full-time position demands a keen leadership ability to manage the back-of-house team and ensure high standards in food preparation, safety, and sanitation. The Kitchen Manager directly influences key performance indicators such as sales objectives, cost controls related to food and labor, and overall guest satisfaction. Additionally, this role requires extensive coordination in staffing, training, and ongoing team development to achieve workforce retention and operational goals. The Kitchen Manager supports the head trainer with consistent use of training materials and ensures new staff members are effectively oriented and coached.

Beyond team management, the Kitchen Manager is responsible for financial aspects like maintaining food and labor costs within budgeted guidelines, conducting weekly inventory checks, and verifying the accuracy of invoices and payroll records. They support the General Manager in administrative functions such as performance reviews and scheduling. Leadership extends to promoting the Hopdoddy culture, participating in marketing initiatives, and executing sales-building plans to foster business growth.

Operationally, the Kitchen Manager sets the example for professionalism and energy, enforces compliance with food safety and security protocols, and ensures preventative maintenance and cleanliness are up to company standards. Delivering outstanding guest service is a priority, with the Kitchen Manager personally modeling hospitality excellence and addressing guest feedback promptly and effectively.

The role also emphasizes team building, motivation, and communication, creating an environment of fairness and mutual respect. Performance management is critical, including delegation, timely communication, and personal development. The Kitchen Manager is expected to handle multiple tasks efficiently, maintain composure under stress, and consistently meet commitments. This position offers a dynamic and rewarding career opportunity within a popular and growing restaurant brand, ideal for individuals passionate about leadership, culinary operations, and delivering superior dining experiences.