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Kitchen Manager

Washington, DC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $44,200.00 - $70,800.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
wellness programs
Life insurance

Job Description

Hard Rock International (HRI) is a globally recognized entertainment and hospitality company with venues in 74 countries, including 183 cafes, 27 hotels, and 12 casinos. Known for its rich collection of music memorabilia, beginning with an Eric Clapton guitar, Hard Rock showcases some of the world's most valuable pieces at its locations across the globe. The brand has expanded beyond memorabilia, offering collectible fashion, music-related merchandise, and hosting live performances through Hard Rock Live venues. Owned and operated under the parent entity The Seminole Tribe of Florida, Hard Rock International holds the global trademark for all Hard Rock brands and operates franchises and managed properties worldwide across Europe, Asia, and the Americas. The company's two most successful hotel and casino properties in Florida are landmark destinations in the hospitality world. Hard Rock International is also recognized for its workplace culture, receiving accolades such as Forbes Magazine's Top Employer for Women and the Land Operator of the Year at the Global Gaming Awards in 2018. You can learn more about the company at www.hardrock.com.

The Kitchen Manager role at Hard Rock International is a vital position responsible for overseeing all back-of-house and kitchen operations within one of the company’s cafes. The Kitchen Manager ensures that all culinary standards are met with precision — from food presentation and portion control to quality and speed of service. This role requires balancing operational efficiency with high standards of hygiene, safety, and brand consistency. In addition to managing the kitchen team and daily operations, the Kitchen Manager supports the cafe's senior leadership by helping to uphold brand values and meet Hard Rock’s business objectives effectively.

This leadership position involves financial responsibility, requiring a strong comprehension of the cafe's budget and profit-and-loss (P&L) statements. The Kitchen Manager controls food costs and purchasing to maintain budget alignment, manages staff scheduling according to forecast models, and ensures compliance with local health regulations and food safety standards. A key focus is developing and mentoring the kitchen team, fostering their skills from recipe adherence to banquet service execution. The role also emphasizes superior customer service, aiming to create an environment where team members consistently put guests first.

The Kitchen Manager is expected to attract and retain top culinary talent, clearly communicate performance expectations, and support career development for team members through structured learning and development programs. As a Culinary Learning Coach, this person plays a key role in driving continuous improvement and employee retention within the Heart of House operations. Adaptability, creativity, and self-motivation are important traits for success in this role, enabling the individual to bring innovative ideas and maintain high operational standards in a fast-paced hospitality environment. This position demands a combination of operational savvy, leadership skills, and a genuine passion for food and hospitality that aligns with Hard Rock’s dynamic and customer-centric culture.

Job Requirements

  • Ability to move throughout the corporate office and cafes during visits including standing, walking, kneeling, bending for extended periods
  • ability to sit for extended periods
  • ability to make repeating movements of the arms, hands, and wrists
  • ability to express or exchange ideas verbally and perceive sound by ear
  • manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
  • ability to occasionally, regularly, frequently move objects up to 10 pounds
  • ability to turn or twist body parts in a circular motion
  • ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environments
  • ability to travel via auto or airplane for long periods

Job Qualifications

  • Minimum 10 years of experience in the hospitality industry inclusive of restaurant culinary operations
  • possess all local food management and safety certifications
  • ability to learn and bring "out of the box" ideas to the team
  • genuine enthusiasm and aptitude for food
  • excellent verbal and written communication skills
  • high level of business acumen and common sense
  • strong problem solving skills
  • strong communication and listening skills
  • ability to comprehend and use technical or professional language
  • ability to effectively pitch and present information in one-on-one and group situations
  • fluency in English

Job Duties

  • Demonstrate financial comprehension of cafe's budget and P&L
  • effectively control costs of food and related purchases in alignment with budgeted expectations
  • manage staff schedules in accordance with the cafe's budget and forecast models
  • maintain the highest standards of brand, local health, safety, and food preparation hygiene requirements
  • support the team in consistent execution of all systems and processes to deliver products and services to brand standards
  • develop kitchen team in all aspects of kitchen execution from 100% recipe adherence to banquet service
  • foster an environment of customer service where all team members put the guest first

Job Criteria

Experience

Expert Level (7+ years)


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