
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Enmarket is a leading convenience store chain that prides itself on delivering quality food and beverage services to its customers across various locations. Known for its commitment to customer satisfaction, store cleanliness, and operational efficiency, Enmarket continues to expand its footprint while upholding its core values of integrity, teamwork, and respect. As an established player in the retail and food service industry, Enmarket offers a dynamic and inclusive work environment that supports employees' growth and development. The company emphasizes diversity, inclusion, and equal opportunity, ensuring a welcoming workplace for all qualified individuals. Enmarket’s dedication to high standards and continuous improvement helps it maintain a competitive edge while fostering community connections and customer loyalty.
The Kitchen Lead role at Enmarket is a vital position responsible for supporting the store management team in achieving operational goals, sales targets, and profitability objectives. This role is centered around ensuring that all food service areas within the store are maintained to the highest standards of cleanliness, sanitation, and food safety, adhering strictly to safe food handling procedures and presentation guidelines. The Kitchen Lead plays a crucial role in preparing food orders accurately and efficiently while providing quick, friendly, and exceptional customer service. As a frontline representative of Enmarket’s food services, the Kitchen Lead engages directly with customers to resolve complaints swiftly, create positive experiences, and reinforce the company's mission and values. Apart from food preparation, the Kitchen Lead also assists in managing inventory by ensuring adequate stocking of food items and monitoring waste to control costs effectively. This position requires flexibility in scheduling, including working openings, closings, weekends, and holidays. The role demands strong teamwork, communication skills, and a proactive approach to operational challenges. Reporting directly to the General Manager, Kitchen Manager, and Assistant General Manager, the Kitchen Lead contributes significantly to the smooth functioning of the store and customer satisfaction. The role is open to candidates eligible to work in the U.S. and offers an employment-at-will arrangement, supporting a positive and inclusive work environment that values diversity and equal opportunity. This comprehensive Kitchen Lead role is ideal for individuals passionate about food service quality, customer engagement, and operational excellence within a reputable retail company like Enmarket.
The Kitchen Lead role at Enmarket is a vital position responsible for supporting the store management team in achieving operational goals, sales targets, and profitability objectives. This role is centered around ensuring that all food service areas within the store are maintained to the highest standards of cleanliness, sanitation, and food safety, adhering strictly to safe food handling procedures and presentation guidelines. The Kitchen Lead plays a crucial role in preparing food orders accurately and efficiently while providing quick, friendly, and exceptional customer service. As a frontline representative of Enmarket’s food services, the Kitchen Lead engages directly with customers to resolve complaints swiftly, create positive experiences, and reinforce the company's mission and values. Apart from food preparation, the Kitchen Lead also assists in managing inventory by ensuring adequate stocking of food items and monitoring waste to control costs effectively. This position requires flexibility in scheduling, including working openings, closings, weekends, and holidays. The role demands strong teamwork, communication skills, and a proactive approach to operational challenges. Reporting directly to the General Manager, Kitchen Manager, and Assistant General Manager, the Kitchen Lead contributes significantly to the smooth functioning of the store and customer satisfaction. The role is open to candidates eligible to work in the U.S. and offers an employment-at-will arrangement, supporting a positive and inclusive work environment that values diversity and equal opportunity. This comprehensive Kitchen Lead role is ideal for individuals passionate about food service quality, customer engagement, and operational excellence within a reputable retail company like Enmarket.
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or retail preferred
- Valid eligibility to work in the United States
- Ability to work flexible hours including weekends and holidays
- Strong communication skills
- Basic math proficiency
- Physical ability to lift up to 40 pounds
- Commitment to food safety and sanitation standards
Job Qualifications
- Customer-centric friendly service attitude
- Ability to stand for long periods
- Ability to perform basic math functions including adding, subtracting, multiplying, dividing
- Ability to stoop, bend, stretch, reach, stack, and lift inventory up to 40 pounds
- Ability to hear, understand, respond and communicate clearly in English
- Strong work ethic
- Ability to cooperate and get along with co-workers
Job Duties
- Communicate and support the company mission, vision, and values
- Help resolve customer complaints and problems quickly and effectively
- Work a flexible schedule including opening, closing, weekends and holidays as needed
- Smile and greet customers in a friendly manner, provide quick and outstanding experience for customers, respond to customer requests timely, engage each customer genuinely and thank them
- Order or assist the Manager with ordering food related items, conduct or assist with cost counts, ensure proper food availability, monitor and control food waste
- Prepare food orders including conducting quality checks to ensure orders are correct
- Maintain high standards of cleanliness, sanitation, food quality, and safety by following policies and procedures
- Ensure all food service areas are adequately stocked throughout the shift
- Assist in maintaining inventory records and communicate needs to Kitchen Manager and store management
- Follow correct vendor check-in procedures as defined in operations manual
- Monitor and log refrigerator temperatures every 3 hours and report issues
- Complete all shift duties and reports accurately, neatly, and timely
- Follow all company policies, rules, and procedures
- Demonstrate teamwork and cooperation with customers and employees
- Assume other duties and responsibilities needed to accommodate store operational needs
Job Criteria
Experience
No experience required
Job Location
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