Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.31 - $29.14
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs
Job Description
The Pueblo of Sandia Resort and Casino stands as a premier entertainment destination that combines luxury hospitality with the vibrant culture of the Sandia Pueblo community. This respected establishment offers guests an exceptional experience with its expansive gaming floor, diverse dining options, and top-tier amenities. Known for its commitment to excellence, integrity, fairness, and collaboration, the resort creates a welcoming environment for both its customers and employees. It takes pride in fostering a work culture that values open communication and recognizes outstanding performance, which directly contributes to its sustained success and growth. The Resort and Casino are not just places of employment but venues where team members have opportunities for professional development and career advancement. Maintaining the highest standards of cleanliness and safety is a core component of the resort's operation, ensuring that every guest enjoys a comfortable and hygienic environment. The Custodial Supervisor plays an essential role within this framework, overseeing the cleanliness and maintenance of critical food service areas including the kitchens, buffet, restaurants, concession stands, and lounges throughout the resort. This is a full-time, salaried position that operates under general supervision but requires a hands-on leadership approach. The role is designed for a working supervisor who not only manages but actively contributes by performing custodial duties alongside the staff when needed. The Custodial Supervisor is responsible for directing daily cleaning operations, ensuring that all areas meet the resort's rigorous sanitation guidelines and management directives. They are entrusted with scheduling staff, managing inventories of cleaning supplies, conducting orientations for new hires, and overseeing performance appraisals and disciplinary actions as necessary. Success in this position requires strong organizational skills, the ability to communicate effectively, and the capacity to enforce standard operating procedures diligently. Candidates must be adept at managing multiple responsibilities, including monitoring employee timecards for accuracy and responding swiftly in emergency situations such as evacuations or fire where they may need to control mechanical functions like power and gas shutoffs. The role also emphasizes maintaining positive employee relations and supporting a team environment built on trust and accountability. The Custodial Supervisor position at Pueblo of Sandia Resort and Casino offers a unique blend of supervisory leadership and practical custodial work, ensuring that all dining-related areas are impeccably maintained for guests and staff alike. This leadership role is crucial to upholding the resort's reputation for excellence and delivering on its promise of a safe, clean, and enjoyable environment. As part of the Pueblo of Sandia community, this position also reflects a broader commitment to the cultural and economic vitality that the resort embodies, making it a rewarding career opportunity for dedicated individuals committed to performance excellence and teamwork.
Job Requirements
- High school diploma or GED certification
- Three years of responsible experience in kitchen/dining custodial work environment including one year supervisory experience
- Must be at least 18 years of age
- Must possess and maintain a valid, unrestricted New Mexico Driver's License
- Must successfully pass a stringent background investigation
- Must pass pre-employment and random drug screenings
Job Qualifications
- High school diploma or GED certification
- Three years of responsible experience in kitchen/dining custodial work environment
- At least one year of supervisory experience
- Knowledge of custodial tools and safety procedures
- Ability to type, prepare, and maintain office reports and records
- Ability to manage inventory
- Ability to communicate effectively and maintain good public and employee relations
- Basic first aid skills
- Knowledge of computer and Windows software
- Good organizational skills
Job Duties
- Directs, supervises, and evaluates the work assigned to kitchen/dining custodial personnel
- Oversees custodial duties including cleaning ovens, stoves, grills, fryers, floors, walls, doors, trash disposal, buffet bars, tables, chairs, and carpets
- Oversees cleaning of Resort and Casino kitchens, restaurants, buffet area, concessions and other areas as required
- Maintains an inventory and orders kitchen/dining custodial cleaning supplies
- Schedules kitchen/dining custodial staff daily cleaning duties
- Conducts orientation of new custodial employees
- Completes and processes employee disciplinary action reports and recommendations
- Conducts employee performance evaluations
- Prepares and maintains files, records, reports, and related documents
- Enforces Stewarding Department standard operating procedures
- Schedules the kitchen/dining custodial staff work shift schedule
- Controls emergency mechanical functions during evacuations and fires
- Monitors and signs off kitchen/dining custodial employee timecards for accuracy
- Ensures punctual and regular attendance of all team members according to policy
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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