Kitchen Closing Manager

Chick-fil-A is a renowned fast-food restaurant company known for its commitment to quality, hospitality, and community involvement. Operating primarily in the United States, Chick-fil-A is famous for its chicken sandwiches and customer service that goes beyond simply providing food. The company operates under a unique franchise model where individual Operators run independently owned restaurants. These Operators invest time in their teams, focusing on leadership and business skills development in addition to day-to-day restaurant operations. Chick-fil-A prides itself on being a great place to work, emphasizing team member growth and a positive work environment. The restaurants are closed on Sundays, ensuring employees have time to spend with family and friends. This culture of respect and employee care has resulted in high retention rates and a strong sense of community within each restaurant location.

The BOH (Back of House) Closing Manager position at Chick-fil-A is a crucial leadership role responsible for overseeing the back-of-house team during the closing shift. This role involves managing the closing process of the restaurant while ensuring that the team adheres to operational systems, recipes, and speed of service standards. The Closing Manager ensures the kitchen remains clean and organized and that all food preparation follows strict accuracy guidelines, including weights and measurements. The role requires hands-on involvement, as the manager will step in to perform tasks alongside the team when necessary. Additionally, the manager plays an important part in maintaining a positive working environment by providing direction and feedback to employees while fostering respect and teamwork. Handling guest concerns and escalating complex issues to higher management is also part of the job.

This is a full-time position with 40 to 45 hours per week and is best suited for dependable, people-oriented, adaptable, detail-focused individuals who thrive under pressure. The BOH Closing Manager contributes directly to the restaurant's success by ensuring operational excellence and an outstanding guest experience each shift. The job provides ample opportunities for personal and professional growth, with competitive pay and a nurturing environment. Team members have the flexibility to balance work with other commitments, emphasizing Chick-fil-A's commitment to work-life balance and employee well-being. There is a possibility of a waiting period for benefits eligibility, but comprehensive benefits are offered. Overall, this role offers a career path with valuable leadership experience in a supportive, customer-focused fast-food setting.