Kitchen Associate

FriendShip Family is a prominent and rapidly growing foodservice company known for its dedication to providing high-quality culinary experiences and exceptional customer service across its kitchen locations. Established with the goal of fostering a positive and welcoming environment, FriendShip Family is committed to excellence in all aspects of food handling, preparation, and guest interaction. They have built a reputation for delivering fresh and delicious food items while maintaining rigorous standards for safety, cleanliness, and operational efficiency. The company values teamwork, innovation, and continuous improvement, striving to create a workplace culture that supports career growth and employee satisfaction. FriendShip Family offers flexible employment options including full-time and part-time positions, making it an attractive employer for a diverse workforce. They provide competitive hourly pay starting at $15.00, with base pay increases every 90 days during the first two years of employment, reflecting the commitment to rewarding hard work and dedication. Employees benefit from weekly pay schedules, opportunities for promotion, bonuses, and a comprehensive benefits package.

The role of Deli/Kitchen Associate at FriendShip Family is a dynamic and rewarding position designed for individuals passionate about foodservice and customer satisfaction. As a Kitchen Associate, you will be an integral part of the fast-paced kitchen team, supporting the deli manager in the smooth operation of each kitchen location. Your responsibilities will encompass preparing and cooking food items according to established menu specifications, ensuring all products are properly labeled and stored to maintain freshness and quality. The role emphasizes the importance of delivering "Wicked Awesome Customer Service" (WACS) by greeting customers warmly and assisting them with their food inquiries, creating a positive dining experience.

In this role, you will also be involved in training and mentoring new team members, promoting best practices in food handling and preparation to uphold FriendShip Kitchen standards. You will assist with inventory management tasks such as receiving and replenishing foodservice items and contribute to identifying operational opportunities for continuous improvement. Maintaining cleanliness, safety, and order in the work areas is a critical component, adhering strictly to all company and regulatory health, safety, and sanitation guidelines.

Operational duties include collaborating closely with the Kitchen Manager to execute proper food preparation schematics, managing par sheets, and ensuring replenishment and storage procedures are meticulously followed. Kitchen Associates are expected to operate kitchen equipment and cutlery safely while completing necessary paperwork, build-to and order guides during each shift. This role demands adaptability as job responsibilities may evolve in response to changing business needs.

Key skills for success include effective verbal and written communication, a friendly and energetic demeanor focused on guest service, basic math and literacy skills, and the ability to perform well under pressure while handling complaints promptly. A teamwork-oriented mindset and flexible availability are essential, along with a commitment to maintaining high-quality food standards and a clean, safe working environment. This position offers a meaningful opportunity for growth within the foodservice industry, supported by ongoing training and mentorship within the FriendShip Family.