Kitchen Assistant Manager

Roche Bros. is a well-established grocery and food retail company known for its commitment to quality and excellent customer service. Specializing in fresh and high-quality merchandise, Roche Bros. operates with a strong focus on community needs, emphasizing fresh and appealing food displays across various departments. The company is dedicated to maintaining a service-oriented environment where both associates and customers experience respectful, supportive, and team-oriented interactions. This approach has created a supportive workplace culture committed to achieving high morale through positive communication and team collaboration.

The Kitchen Department Associate role at Roche Bros. is an integral position within the kitchen department, focused on enhancing both operational efficiency and customer satisfaction. The position involves assisting the department manager in planning, organizing, leading, coordinating, and optimizing both human and material resources to ensure the delivery of varied, high-quality kitchen products that are attractively merchandised to boost sales and profits. This role blends practical kitchen operation expertise with leadership responsibilities, making it vital to the department's success in maintaining high merchandising standards and exceptional customer service.

This position requires strong experience in kitchen operations, including merchandising, ordering, inventory management, and pricing. An important aspect is maintaining compliance with company policies, sanitation regulations, and labor laws while ensuring a safe and efficient working environment. The Kitchen Department Associate supports training and development, overseeing onboarding and learning programs for new associates, and promotes a culture of respect, teamwork, and customer service excellence. Furthermore, this role conducts inventory controls, manages scheduling, controls shrinkage, and ensures refrigeration standards are met, highlighting a comprehensive involvement in daily kitchen operation processes.

The working conditions include a variety of physical tasks such as lifting, carrying, bending, and repetitive motion. This role also involves working with various kitchen equipment like ovens, fryers, slicers, and food processors, requiring familiarity with such tools. The position is scheduled based on business needs and requires compliance with safety and hygiene standards to maintain product quality. Additionally, the role involves direct customer interaction, including providing product samples, answering questions, and preparing special orders to meet customer demands.

Roche Bros. values employees who exhibit initiative, strong communication skills, and the ability to work independently. The company provides competitive pay ranging from $19.40 to $25.20 per hour depending on factors such as education, experience, and qualifications. The role is suitable for individuals who are Servsafe certified, experienced in professional cooking, and comfortable working in a fast-paced, quality-driven retail kitchen environment. It presents a rewarding career opportunity for candidates interested in combining culinary skills with leadership and operational responsibilities within a respected retail brand.