Kitchen & Bath Sales Department Supervisor

Perigold is a premier destination for luxury home furnishings and accessories, established in 2017 as part of the Wayfair Inc. brand portfolio. Headquartered in Boston, Massachusetts, Perigold offers an unparalleled selection of world-renowned design brands, featuring unique pieces to suit every style and space. Their commitment to quality is evident in the comprehensive guarantee backing their products, expert concierge support, and exclusive amenities such as free white-glove delivery and 30-day returns on most items. As Perigold ventures into the retail space with its first physical stores in Houston, Texas, it aims to create luxury retail destinations spanning 20,000 to 30,000 square feet. These stores will showcase the best products across furniture, decor, housewares, and home improvement categories, offering customers a distinctive retail experience unlike any other.

The Kitchen & Bath Sales Department Supervisor role at Perigold is a pivotal leadership position within their new retail environment. This role entails managing and inspiring a team of sales product specialists dedicated to a major department in the store. Reporting directly to the Assistant Store Manager - Sales and working closely with the in-store Design team, the supervisor will be instrumental in delivering the brand’s luxury experience standards. The position demands a passionate individual who appreciates luxury and design, thrives in a fast-paced and constantly evolving atmosphere, and is eager for rapid personal and professional growth.

In this role, the Sales Department Supervisor will uphold Perigold’s commitment to an authentic and inviting guest experience, emphasizing customer satisfaction and a deep passion for luxury design. The supervisor will collaborate closely with general contractors to ensure seamless design implementation within client spaces and maintain an expert understanding of appliance compatibility. Key responsibilities include attracting, hiring, and coaching top-performing sales talent, fostering a dynamic and motivated sales team aligned with business goals and cultural values. The supervisor will maintain a visible presence on the sales floor, actively driving sales while delivering exemplary guest service.

The role requires a strong partnership with store leaders to develop and execute product knowledge, selling skills, guest service, operations, and visual merchandising training initiatives. Performance is measured against individual and team sales and service KPIs, productivity standards, and overall store objectives. The supervisor will also support lead generation and product inquiries in collaboration with the Design team and manage the use of design tools, CRM systems, and client accounts to ensure a consistent and smooth guest experience.

Operational duties include monitoring stock levels, merchandise presentation, signage, and assortment to maintain an adequately stocked and visually stunning sales floor. Collaboration with the Guest Experience team is essential to uphold standards of visual appeal, replenishment, cleanliness, safety, and back-of-house organization, particularly during floor leadership shifts. The position demands adaptability to quickly shifting products, promotions, and operational practices inherent in a luxury retail environment. Additional responsibilities include acting as a key holder and Manager On Duty, reinforcing the leadership presence and operational integrity of the store.

Compensation for this role begins at $23.00 per hour, with increases based on relevant experience and substantial quarterly bonuses, making it a rewarding opportunity for motivated individuals committed to excellence in luxury retail. The position also offers a generous employee discount of up to 30%, medical and financial benefits, as well as opportunities to develop a career within the growing Wayfair family. Perigold and Wayfair are committed to diversity, equity, and inclusion and provide reasonable accommodations for individuals with disabilities throughout the application and employment process.