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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $23.00 - $26.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
medical benefits
financial benefits
Generous employee discount
quarterly bonuses
Paid Time Off
Employee assistance program
Professional development opportunities
Job Description
Perigold is a premier destination for luxury home furnishings and accessories, established in 2017 as part of the Wayfair Inc. brand portfolio. Headquartered in Boston, Massachusetts, Perigold offers an unparalleled selection of world-renowned design brands, featuring unique pieces to suit every style and space. Their commitment to quality is evident in the comprehensive guarantee backing their products, expert concierge support, and exclusive amenities such as free white-glove delivery and 30-day returns on most items. As Perigold ventures into the retail space with its first physical stores in Houston, Texas, it aims to create luxury retail destinations spanning 20,000 to 30,000... Show More
Job Requirements
- minimum high school diploma or equivalent
- 2-5 years experience in retail sales or sales management
- proficiency in customer service and sales techniques
- ability to lead and motivate a sales team
- strong communication and interpersonal skills
- technical proficiency with design tools and crm software
- physical ability to stand walk and lift up to 50 lbs
- capacity to work flexible hours including mornings nights weekends and holidays
Job Qualifications
- 2-5 years experience motivating a team to achieve sales goals preferably as a store leader or trainer
- understanding of luxury design
- experience with appliance fitting and specifications
- passion for great customer service and a drive to exceed sales targets
- strong organization self-motivation communication and relationship management skills
- an ability to handle customer escalations and demonstrate professional maturity
- ability to learn details of a vast product catalog
- demonstrated ability to work within a team sales environment
- technical acumen to learn necessary software proficiency in google suites and or microsoft office applications preferred
- track record of thriving in a fast paced and changing environment with an ability to adapt and grow
- flexibility availability including mornings nights weekends some holidays
Job Duties
- maintain luxury experience standards by providing an authentic inviting guest experience that exemplifies our commitment to customer satisfaction and passion for luxury design
- collaborate with general contractors on design implementation in client spaces
- understand and deliver on the compatibility of appliances within client spaces
- work with the assistant store manager - sales to attract hire coach and retain top-performing talent for the sales team in alignment with business priorities and cultural norms
- with direct reports be a strong visible presence in the designated work area to drive sales and strong guest service
- provide brand and product information to support guest purchase inquiries
- support store leaders in development and execution of training to build product specialist team knowledge of our product selling guest service operations visual and other aspects of their roles
- deliver against individual and team sales and service kpis productivity standards and store goals
- collaborate with the design team generating and referring leads as appropriate or supporting product inquiries coming from the design process
- lead the use of design tools crm software and client accounts for consistent guest experience and record keeping
- master selling essentials sales analytics tools and other training resources to educate the team on our wide array of product assortment
- manage and monitor stock levels merchandise adjacencies presentations signing and assortment in all departments to ensure the sales-floor is adequately stocked maintain visual standards of the store per home office directive
- work with the guest experience team to ensure the store meets visual replenishment cleanliness safety and back of house standards during floor leadership shifts
- engage in a high energy and dynamic work environment where there can be rapid changes in products promotions offerings and operations
- perform key holder and manager on duty duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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