Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $25.00
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Kissel Uptown Oakland is a distinguished luxury hotel situated in the heart of Uptown Oakland, one of the city's most vibrant and culturally rich neighborhoods. Known for its blend of historic charm and modern sophistication, the property boasts grand Beaux-Arts architecture with towering columns, locally commissioned artworks, bold decor, and abundant natural light. It serves as a beacon for innovation, adventure, and creativity, attracting guests who appreciate the eclectic arts and entertainment scene just steps away from the hotel. Guests at Kissel Uptown Oakland enjoy close proximity to diverse dining options, shopping, and iconic landmarks like the Art Deco Fox Theater, making it a prime destination for visitors seeking a blend of historic ambiance and contemporary luxury.
Evolution Hospitality, the lifestyle vertical at Aimbridge, proudly manages Kissel Uptown Oakland. Evolution Hospitality is dedicated to delivering distinct lifestyle experiences through its curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels across North America. The company emphasizes a culture of honesty, humility, and continuous personal and professional growth, blending exceptional service with operational excellence. Employees at Evolution Hospitality are valued for their intellect, ability, and character, contributing to a world-class hospitality operation.
The Host position at Kissel Uptown Oakland embodies the role of the VIP guide for guests' dining experiences. As the first point of contact, the Host warmly welcomes guests, ensuring each visitor feels like a VIP from the moment they arrive. This role involves managing guest seating efficiently, coordinating with servers to maintain an exceptional level of service, and assisting with payment processing to ensure smooth and accurate transactions. The Host contributes significantly to the seamless flow of operations, embodying hospitality, safety, and teamwork principles at all times.
Further responsibilities include managing reservations and guest orders, maintaining a polished appearance in uniform and nametag, and adhering strictly to safety protocols to protect both guests and colleagues. The Host is also encouraged to develop their skills continually through training and embracing new challenges, fostering an environment of growth and excellence. This full-time role offers a competitive salary with benefits like medical, dental, vision coverage, short- and long-term disability income, life insurance, paid time off, employee assistance programs, and a 401k retirement plan. Additionally, the property offers daily pay options, reflecting a commitment to employee satisfaction and financial flexibility. Ideal candidates will possess strong communication, multitasking, and problem-solving skills, demonstrating initiative and reliability.
Evolution Hospitality, the lifestyle vertical at Aimbridge, proudly manages Kissel Uptown Oakland. Evolution Hospitality is dedicated to delivering distinct lifestyle experiences through its curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels across North America. The company emphasizes a culture of honesty, humility, and continuous personal and professional growth, blending exceptional service with operational excellence. Employees at Evolution Hospitality are valued for their intellect, ability, and character, contributing to a world-class hospitality operation.
The Host position at Kissel Uptown Oakland embodies the role of the VIP guide for guests' dining experiences. As the first point of contact, the Host warmly welcomes guests, ensuring each visitor feels like a VIP from the moment they arrive. This role involves managing guest seating efficiently, coordinating with servers to maintain an exceptional level of service, and assisting with payment processing to ensure smooth and accurate transactions. The Host contributes significantly to the seamless flow of operations, embodying hospitality, safety, and teamwork principles at all times.
Further responsibilities include managing reservations and guest orders, maintaining a polished appearance in uniform and nametag, and adhering strictly to safety protocols to protect both guests and colleagues. The Host is also encouraged to develop their skills continually through training and embracing new challenges, fostering an environment of growth and excellence. This full-time role offers a competitive salary with benefits like medical, dental, vision coverage, short- and long-term disability income, life insurance, paid time off, employee assistance programs, and a 401k retirement plan. Additionally, the property offers daily pay options, reflecting a commitment to employee satisfaction and financial flexibility. Ideal candidates will possess strong communication, multitasking, and problem-solving skills, demonstrating initiative and reliability.
Job Requirements
- High school diploma or equivalent
- relevant hospitality or customer service experience preferred
- strong interpersonal and communication skills
- ability to multitask in a fast-paced environment
- attention to detail and punctuality
- reliability and strong work ethic
- basic numerical skills for financial transactions
Job Qualifications
- High school diploma or relevant hotel/field experience preferred
- strong communication skills
- excellent problem-solving abilities
- ability to multitask effectively
- demonstrated initiative and ability to meet deadlines
- capacity to assimilate and analyze complex information
- competence in financial data understanding and arithmetic functions
Job Duties
- Greet guests with a warm and friendly attitude
- seat guests efficiently and manage table assignments
- coordinate with servers to ensure excellent guest service
- manage reservations and guest orders
- assist with payment processing and tip management
- maintain a polished appearance and professional demeanor
- follow safety protocols to ensure guest and staff security
Job Location
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