
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.50
Work Schedule
Day Shifts
Benefits
Earned Time Off
401k
hotel discounts
Annual free night certificate
Quarterly Bonus Opportunity
flexible scheduling
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
prescription insurance
Life insurance
Disability insurance
Team Member Assistance Program
Job Description
Drury Inn & Suites is a reputable and guest-focused hotel located at 5175 28th Street SE, Grand Rapids, Michigan. Known for its commitment to excellent guest service and a welcoming atmosphere, Drury Hotels is recognized among Newsweek's America's Greatest Workplaces 2025. This establishment takes pride in creating a warm and positive environment for both guests and team members. They strive not only to provide comfortable accommodations but also to build a community where every individual feels valued and appreciated. Drury Hotels offers career growth opportunities with mentorship, cross-training, internal promotions, and management training programs. The company also supports work-life balance through flexible scheduling, paid time off, hotel discounts, and free room nights. Team members benefit from comprehensive health coverage including medical, dental, vision, prescription, life, disability insurance, and a Team Member Assistance Program. Employees also have access to a company-matched 401(k) retirement plan and can earn quarterly bonuses up to $3,200 annually.
The part-time team member position at Drury Inn & Suites Grand Rapids involves a 4-hour shift from 4:00 pm to 8:00 pm, working up to 20 hours per week at a wage of $18.50 per hour. This role centers on supporting the hotel's complimentary 5:30 p.m. Kickback "happy hour" experience, ensuring that guests enjoy a pleasant and welcoming service. The team member will assist with food preparation, maintaining cleanliness and orderliness in the kitchen and lobby areas, and ensuring food safety standards are upheld. The role requires a warm, friendly demeanor with excellent guest service skills to create an enjoyable experience for a diverse group of guests and coworkers. Team members should be knowledgeable about hotel accommodations, local community, and service offerings to accurately respond to guest inquiries. This is an excellent role for individuals who thrive in fast-paced environments and enjoy engaging with people, contributing to a positive hospitality culture. The position allows employees to be part of a successful team, gain valuable experience in hospitality, and enjoy a supportive and rewarding work setting.
The part-time team member position at Drury Inn & Suites Grand Rapids involves a 4-hour shift from 4:00 pm to 8:00 pm, working up to 20 hours per week at a wage of $18.50 per hour. This role centers on supporting the hotel's complimentary 5:30 p.m. Kickback "happy hour" experience, ensuring that guests enjoy a pleasant and welcoming service. The team member will assist with food preparation, maintaining cleanliness and orderliness in the kitchen and lobby areas, and ensuring food safety standards are upheld. The role requires a warm, friendly demeanor with excellent guest service skills to create an enjoyable experience for a diverse group of guests and coworkers. Team members should be knowledgeable about hotel accommodations, local community, and service offerings to accurately respond to guest inquiries. This is an excellent role for individuals who thrive in fast-paced environments and enjoy engaging with people, contributing to a positive hospitality culture. The position allows employees to be part of a successful team, gain valuable experience in hospitality, and enjoy a supportive and rewarding work setting.
Job Requirements
- Part-time availability up to 20 hours per week
- Availability to work 4:00 pm to 8:00 pm shifts
- Previous experience in hospitality or customer service preferred
- Ability to work in a fast-paced environment
- Good communication skills
- Basic knowledge of food safety practices
Job Qualifications
- Knowledge of hotel accommodations, the community, and hotel services
- Ability to conduct accurate inventory of food items and calculate order levels
- Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
- Ability to speak and receive direction in English (written and verbal)
Job Duties
- Oversee the 5:30 Kickback for guests through food preparation and clean-up
- See to it that the kitchen and lobby area are clean and well organized
- Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Answer guest's questions using knowledge of the hotel, area, and events
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Criteria
Experience
No experience required
Job Location
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