Job Overview
Work Schedule
Flexible
Benefits
Quarterly Bonus Opportunity
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
Job Description
Drury Hotels is a renowned hospitality company with a strong presence in the hotel industry, known for its commitment to exceptional guest experiences and fostering a workplace where team members truly belong. With a reputation for high standards and award-winning service, Drury Hotels offers a dynamic working environment designed to promote personal growth and career advancement. Located at 7301 Shallowford Rd, Chattanooga, Tennessee, this specific property exemplifies the company’s dedication to both guests and employees alike. Drury Hotels prides itself on providing a culture that values diversity, integrity, and a positive work environment, making it an ideal place to build a rewarding career in the hospitality sector.
The role offered at Drury Hotels centers around ensuring memorable guest interactions and enhancing the guest experience through the management and execution of the complimentary 5:30 p.m. Kickback happy hour. This position involves overseeing food preparation, maintaining cleanliness and organization in the kitchen and lobby areas, and ensuring food safety standards are rigorously followed. The candidate will also be responsible for stocking supplies adequately and providing knowledgeable, friendly service to guests, contributing to the celebratory and welcoming Drury culture.
Drury Hotels supports its employees with a comprehensive benefits package and career growth opportunities. Employees enjoy incentives such as a quarterly bonus opportunity reaching up to $3,200 annually, flexible scheduling options to promote work-life balance, paid time off, hotel discounts, and free room nights. The company also offers career development through mentorship, cross-training, management training programs, and internal promotions – with over 200 promotions recorded this year alone. Health benefits include medical, dental, vision, prescription coverage, life and disability insurance, along with a Team Member Assistance Program. Additionally, Drury Hotels provides a retirement plan with company-matched 401(k) contributions. Recognized as one of Newsweek’s America’s Greatest Workplaces for 2025, Drury Hotels fosters a positive, inclusive work environment where employees are valued and supported.
This role requires a friendly, energetic individual with strong communication skills and a commitment to delivering a +1 service attitude consistently. Ideal candidates should possess knowledge of hotel accommodations and community information to assist guests effectively. The ability to conduct accurate inventory and manage food ordering is essential to maintain smooth operations. A warm, approachable manner is necessary to create an enjoyable atmosphere for guests, making every interaction memorable. Fluency in English, both written and verbal, is required to understand and follow directions while providing exceptional guest service.
By joining Drury Hotels, employees become part of a vibrant team that prioritizes respect, culture, and the customer experience. With immediate hiring opportunities, those who have a can-do spirit and the right attitude are encouraged to apply and contribute to making Drury Hotels a place where both employees and guests feel valued and at home.
The role offered at Drury Hotels centers around ensuring memorable guest interactions and enhancing the guest experience through the management and execution of the complimentary 5:30 p.m. Kickback happy hour. This position involves overseeing food preparation, maintaining cleanliness and organization in the kitchen and lobby areas, and ensuring food safety standards are rigorously followed. The candidate will also be responsible for stocking supplies adequately and providing knowledgeable, friendly service to guests, contributing to the celebratory and welcoming Drury culture.
Drury Hotels supports its employees with a comprehensive benefits package and career growth opportunities. Employees enjoy incentives such as a quarterly bonus opportunity reaching up to $3,200 annually, flexible scheduling options to promote work-life balance, paid time off, hotel discounts, and free room nights. The company also offers career development through mentorship, cross-training, management training programs, and internal promotions – with over 200 promotions recorded this year alone. Health benefits include medical, dental, vision, prescription coverage, life and disability insurance, along with a Team Member Assistance Program. Additionally, Drury Hotels provides a retirement plan with company-matched 401(k) contributions. Recognized as one of Newsweek’s America’s Greatest Workplaces for 2025, Drury Hotels fosters a positive, inclusive work environment where employees are valued and supported.
This role requires a friendly, energetic individual with strong communication skills and a commitment to delivering a +1 service attitude consistently. Ideal candidates should possess knowledge of hotel accommodations and community information to assist guests effectively. The ability to conduct accurate inventory and manage food ordering is essential to maintain smooth operations. A warm, approachable manner is necessary to create an enjoyable atmosphere for guests, making every interaction memorable. Fluency in English, both written and verbal, is required to understand and follow directions while providing exceptional guest service.
By joining Drury Hotels, employees become part of a vibrant team that prioritizes respect, culture, and the customer experience. With immediate hiring opportunities, those who have a can-do spirit and the right attitude are encouraged to apply and contribute to making Drury Hotels a place where both employees and guests feel valued and at home.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication skills
- Ability to work flexible hours including evenings
- Ability to maintain cleanliness and organization
- Knowledge of food safety standards
- Basic math skills for inventory management
- Ability to interact with diverse guests and team members
Job Qualifications
- Knowledge of hotel accommodations
- Knowledge of the community
- Knowledge of hotel services
- Ability to conduct accurate inventory of food items and calculate order levels
- Warm and friendly manner in communicating with guests
- Ability to speak and receive direction in English
Job Duties
- Make our complimentary 5:30 p.m. Kickback happy hour well happy for our guests
- Ensure exceptional, positive experiences for our diverse team members and guests
- Oversee the 5:30 Kickback for guests through food preparation and with clean-up
- See to it that the kitchen and lobby area are clean and well organized
- Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Answer guest’s questions using your knowledge of the hotel, area, and events
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Criteria
Experience
No experience required
Job Location
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