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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Kalispel Golf & Country Club (KGCC), owned and operated by the Kalispel Tribe of Indians in Washington State, is a premier destination offering exceptional dining and recreational experiences. The club is known for its commitment to quality service, community values, and adherence to regulatory standards set forth by the Kalispel Tribe and Washington State. New employees at KGCC are welcomed into a team-oriented environment that fosters growth, inclusivity, and professionalism. Working at KGCC means contributing to a vibrant community that values tradition and excellence in every aspect of its operations, from golf to hospitality. The club not only provides a... Show More
Job Requirements
- Ability to obtain and maintain a Tribal Gaming License
- Washington State Food Handler Permit within 14 days of start date
- hepatitis A vaccination
- mandatory Alcohol Server Training (MAST) certification
- available and willing to work nights weekends and holidays as required
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three months related experience and/or training helpful or equivalent combination of education and experience
- experience working as a waiter/waitress preferred
- must possess excellent customer relations and customer service skills
- ability to handle cash and give proper change
- skill in identifying and resolving problems under pressure conditions
- ability to learn and operate the POS system
Job Duties
- Ensures compliance with Kalispel Tribe of Indians Washington State Regulations and KGCC Policies and Procedures
- use the POS system as trained
- greet guests in a Kalispel friendly manner smiling and with an upbeat attitude
- explain any specials in detail and mention what items appear most appealing that day
- take their beverage and deliver while they are reviewing their menu choices
- take food orders in the proper sequence by seat number
- serve the orders women served first
- clear all dishes and glassware from their table politely asking if they are finished
- present the guest check explaining the process
- collect payment from the guest and provide change when necessary
- provide constant attentive and friendly service to all guests
- educate the guests about the daily specials and answer any questions they may have
- be knowledgeable about wine and be prepared to answer guest questions about wine pairing
- communicate with your supervisor to resolve any guest questions in a timely manner
- keep payments orderly and neat throughout your shift
- sell beverages and alcohol beverages plus refill beverages
- maintain assigned sections and workstations
- assist other servers with all of the above to ensure total teamwork
- complete all side work in a timely and satisfactory manner to ensure a clean neat work area with adequate supply level
- maintain a clean and stocked server station
- correctly perform all necessary paper and bookwork at shifts end
- relay any complaints problems or positive remarks to shift supervisor
- maintains confidential daily record keeping of tips
- attend all training meetings
- assist in other projects as directed
- may be required to be a panelist for the Internal Review board Hearings
- duties responsibilities requirements and expectations pertaining to this job are subject to change as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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