Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.13 - $1.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Promote-from-within culture
Team-oriented environment
Career growth opportunities
Job Description
KFC A&W is a well-established fast-food restaurant known for its commitment to providing customers with high-quality, delicious food and exceptional service. As part of a global brand, KFC A&W brings a legacy of culinary excellence, focusing on delivering world-famous fried chicken and comfort foods in a friendly and welcoming environment. The company values its employees and emphasizes a culture centered around service, teamwork, and personal growth. Being a part of this team means joining a company that sees its employees as the face of the brand and recognises the importance of every role in contributing to customer satisfaction and overall success.
The role of a Team Member at KFC A&W is pivotal as these individuals are the first point of contact for customers entering the restaurant or utilizing the drive-thru service. This position is more than just a job; it is an opportunity to be a key player in creating memorable dining experiences for guests. Team Members are responsible for greeting customers warmly, preparing food according to strict standards, and maintaining a clean and inviting restaurant environment. This role demands reliability, a positive attitude, and a passion for teamwork and service. It offers a fulfilling work experience where every task, from handling customer inquiries to ensuring food safety, contributes to building loyalty and repeat business.
In this role, individuals demonstrate problem-solving skills, keep up to date with training, and continuously work hard to meet and exceed restaurant goals. Positive energy and a collaborative mindset are essential as Team Members create a great atmosphere within the restaurant, helping their teammates and recognizing their efforts. They take pride in adhering to restaurant standards, treating both customers and colleagues with respect, and consistently aiming to provide a winning experience. The role also emphasizes safety procedures, from food handling to equipment operation. Candidates should be physically capable of performing tasks that include lifting and standing for extended periods. KFC A&W supports its Team Members with a strong culture of care, opportunities for promotion within the company, and recognition of high performance, making it an ideal workplace for those eager to build a career in the food service industry.
The role of a Team Member at KFC A&W is pivotal as these individuals are the first point of contact for customers entering the restaurant or utilizing the drive-thru service. This position is more than just a job; it is an opportunity to be a key player in creating memorable dining experiences for guests. Team Members are responsible for greeting customers warmly, preparing food according to strict standards, and maintaining a clean and inviting restaurant environment. This role demands reliability, a positive attitude, and a passion for teamwork and service. It offers a fulfilling work experience where every task, from handling customer inquiries to ensuring food safety, contributes to building loyalty and repeat business.
In this role, individuals demonstrate problem-solving skills, keep up to date with training, and continuously work hard to meet and exceed restaurant goals. Positive energy and a collaborative mindset are essential as Team Members create a great atmosphere within the restaurant, helping their teammates and recognizing their efforts. They take pride in adhering to restaurant standards, treating both customers and colleagues with respect, and consistently aiming to provide a winning experience. The role also emphasizes safety procedures, from food handling to equipment operation. Candidates should be physically capable of performing tasks that include lifting and standing for extended periods. KFC A&W supports its Team Members with a strong culture of care, opportunities for promotion within the company, and recognition of high performance, making it an ideal workplace for those eager to build a career in the food service industry.
Job Requirements
- Arrive at work on time
- Flexible scheduling
- Follows procedures regarding operation of restaurant equipment including fryers and ovens
- Able to lift up to 25 lbs and carry up to 30 feet
- Able to push/pull up to 90 lbs up to 30 feet
- Able to stand and walk for a majority of work shift
- Follows restaurant cash handling safety and security procedures
- Adheres to restaurant and City/State/United States safety requirements
- Knowledge of and compliance with restaurant's human resources policies and processes
Job Qualifications
- Previous experience in customer service is an asset
- Ability to work effectively in a team environment
- Good communication skills
- Positive attitude and willingness to learn
- Basic math and cash handling skills
- High school diploma or equivalent is preferred
Job Duties
- Needs little guidance in solving problems
- Trains on their core position and keeps up to date on their training
- Works hard to achieve goals
- Demonstrates positive energy at all the times
- Works to create a great atmosphere within the restaurant
- Cooperates with fellow team members by helping others when they need it
- Believes in all people by treating others fairly and with respect
- Recognizes others for a job well done
- Organized, detailed and enjoys following standards and guidelines
- Greets each customer with a smile
- Creates a winning experience for every customer
- Knows the restaurant and shift goals, and works to achieve them every day
- Follows food and safety procedures, and reports any issues to the Manager on Duty and/or Restaurant General Manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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