KFC Yum! Center - Event Manager

KFC Yum! Center operated by Legends Global is a premier multi-use entertainment venue located in Louisville, Kentucky. This state-of-the-art facility hosts a diverse array of world-class events such as concerts, family shows, sporting events, and special functions. With a commitment to providing a clean, safe, and enjoyable environment, the venue ensures an exceptional entertainment experience for guests, leaving a lasting impression and achieving high satisfaction levels. Legends Global, the operator, is a globally recognized company with offices across five continents. It leverages a vast network of venues, renowned sports and music brands, ticketing platforms, and integrated entertainment districts to deliver innovative and engaging live sports and entertainment experiences that inspire athletes, teams, artists, and fans alike.

The Event & Guest Services Manager at KFC Yum! Center plays a pivotal role in the successful execution of various events including concerts, athletic contests, family-oriented shows, conventions, and corporate gatherings. This position involves extensive coordination among multiple departments to ensure every aspect of the event runs smoothly, meeting the highest standards for guest experience and operational efficiency. Acting as the primary on-site contact during events, the manager oversees the preparation and real-time execution of event logistics, collaborates closely with internal teams and external partners, and handles any issues promptly to uphold service quality and client satisfaction. The role demands strong leadership and excellent communication skills, as well as the ability to manage sensitive information and work flexibly across shifts, including evenings, weekends, and holidays. This full-time managerial position offers the chance to be part of a dynamic environment at a leading entertainment venue committed to delivering memorable experiences and operational excellence at each event.