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KFC Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

flexible schedule
Employee Discounts
Career development opportunities
Reward and recognition programs
safe work environment

Job Description

KFC, a globally recognized fast-food restaurant brand, is known for its iconic fried chicken and southern hospitality. Founded in 1952, KFC has grown into one of the largest quick-service restaurant chains worldwide. The brand prides itself on delivering delicious meals that not only satisfy hunger but also brighten a customer's day through exceptional service and a welcoming atmosphere. The restaurant located at 12621 W Bell Rd, Surprise, AZ, operates as an independently owned franchise, meaning that while it maintains the KFC brand standards and reputation, its hiring decisions and employment practices are handled separately by the local franchisee.

This job posting offers an exciting opportunity for individuals interested in restaurant management to join the KFC team as a Shift Supervisor. As a Shift Supervisor, you will play an essential role in overseeing daily restaurant operations during your assigned shifts, ensuring that both team members and customers receive exceptional service. This position is ideal for those who want to develop their leadership skills in a fast-paced environment while maintaining a balance with their personal lives. Working as a Shift Supervisor at KFC means embracing a culture of fun, independence, and teamwork, where your contributions directly impact the restaurant's success and customer satisfaction.

The Shift Supervisor position focuses on developing leadership and management capabilities through hands-on experience and structured training, providing a solid foundation for future career growth within the restaurant industry. You'll have the opportunity to work alongside experienced restaurant managers learning operational protocols, team motivation techniques, and customer service excellence. In addition to day-to-day leadership responsibilities, you will foster a positive team environment, encouraging cooperation and high standards among staff. This employment opportunity is designed to accommodate individuals at different stages of their career journey – whether you're just getting started, seeking a flexible second job, or continuing to work past retirement.

KFC supports a culture where employees are valued, supported, and recognized for their hard work and dedication. With rewarding career paths and ongoing personal development, the Shift Supervisor role at KFC offers more than just a paycheck. You become part of a family that thrives on mutual respect, honesty, energy, and a shared passion for delivering outstanding dining experiences. This role requires a candidate who is at least 18 years old, possesses a valid driver’s license and reliable transportation due to occasional responsibilities such as making restaurant deposits. The position promotes a hands-on leadership approach, requiring strong interpersonal skills, resilience under pressure, and a genuine desire to learn and grow within the business environment. Join KFC and discover why life tastes better with the right team and leadership!

Job Requirements

  • at least 18 years old
  • valid driver’s license
  • reliable transportation
  • able to work flexible hours including evenings and weekends
  • strong interpersonal skills
  • ability to remain calm under pressure
  • willingness to learn and develop leadership skills

Job Qualifications

  • high school diploma or equivalent
  • prior experience in a supervisory or team leader role preferred
  • excellent communication and interpersonal skills
  • ability to work under pressure and in a fast-paced environment
  • strong leadership and motivational abilities
  • reliable and responsible with a valid driver’s license

Job Duties

  • supervise shift operations to ensure efficient service
  • motivate and lead team members to achieve performance goals
  • maintain high standards of cleanliness and food safety
  • resolve customer concerns promptly and professionally
  • assist in training new employees
  • manage cash handling and restaurant deposits
  • oversee adherence to company policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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