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KFC Shift Supervisor

Job Overview

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Work Schedule

Flexible
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Benefits

training programs
Career advancement opportunities
Reward and recognition programs
flexible scheduling
Supportive team environment
Employee Discounts
inclusive workplace culture

Job Description

KFC, also known as Kentucky Fried Chicken, is a renowned global fast-food restaurant chain specializing in fried chicken and related menu items. Established as a pioneer in the fast-food industry, KFC has grown to become one of the most recognized restaurant brands worldwide, famous for its signature secret recipe and southern hospitality. The brand is dedicated not only to serving delicious meals but also to creating positive, memorable experiences for customers and employees alike. KFC operates through a network of corporate-owned and franchised restaurants, providing numerous opportunities across a variety of roles within its dynamic and fast-paced environment. The company's culture is characterized by a commitment to quality, community, and inclusivity, fostering a workplace where employees can thrive and advance their careers.

This position is located at 1889 West Malvern Ave., Fullerton, CA, and is classified under the Shift Supervisor career area. The role of Shift Supervisor at KFC represents an exciting entry point for individuals seeking a career in restaurant management. It is a pivotal position that blends hands-on operational responsibilities with leadership development. As a Shift Supervisor, you will play a vital role in ensuring the smooth day-to-day operations of the restaurant during your shift, managing team members, upholding service standards, and delivering exceptional customer experiences. The role is designed for individuals who are enthusiastic about leading teams, delivering great service, and working in a vibrant and friendly environment.

In this role, you will benefit from KFC’s comprehensive training programs that will equip you with the skills necessary to excel in restaurant management. This includes coaching in team leadership, problem-solving, customer service, and operational excellence. The training is structured to support your growth and to prepare you for future advancement opportunities within the company. Moreover, KFC values its employees' contributions and offers reward and recognition programs to celebrate your success and commitment.

The work environment at KFC is unique for its blend of professionalism and fun. Employees are expected to embody KFC’s values, which include honesty, energy, and a positive attitude. The Shift Supervisor position requires someone who is naturally inclined to lead—a person who enjoys motivating others, setting high standards, and maintaining a workplace atmosphere that is both productive and enjoyable. This job offers the opportunity to enhance your leadership capabilities while balancing work with personal interests, making it suitable for many individuals including those starting their careers, looking for flexible work arrangements, or seeking a rewarding second job.

Additionally, the position requires candidates to be at least 18 years of age with a valid driver’s license and reliable transportation, as some responsibilities may involve tasks such as making restaurant deposits. It is important to note that this specific role pertains to a restaurant independently owned and operated by a franchisee. Candidates should be aware that employment terms, including wages and benefits, are managed by the franchisee who will handle the hiring process and employment relationship independently of KFC Corporation.

Job Requirements

  • at least 18 years old
  • valid driver’s license
  • reliable transportation
  • ability to work flexible hours including nights, weekends, and holidays
  • strong work ethic and positive attitude
  • capable of standing and moving for extended periods
  • willingness to complete all required training

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a supervisory or leadership role preferred
  • strong communication and interpersonal skills
  • ability to work under pressure and manage multiple tasks
  • leadership capabilities with an emphasis on team motivation
  • problem-solving and decision-making skills
  • willingness to learn and develop in restaurant management

Job Duties

  • supervise restaurant staff during assigned shifts
  • motivate and lead team members to achieve operational goals
  • ensure high standards of food quality and customer service
  • manage inventory and ordering processes
  • handle customer inquiries and resolve issues swiftly
  • maintain cleanliness and safety standards
  • support training and development of new employees

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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