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KFC Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
Recognition and rewards

Job Description

KFC, short for Kentucky Fried Chicken, is a globally recognized fast-food restaurant chain specializing in fried chicken and known for its distinctive Southern hospitality. Founded by Colonel Harland Sanders, KFC operates thousands of outlets worldwide and has built a trusted reputation for serving high-quality, flavorful meals in a fun, fast-paced restaurant environment. The company is committed to creating a welcoming atmosphere for customers while fostering a positive and engaging workplace culture for its employees. KFC's strategy emphasizes not only satisfying customers' hunger but also fulfilling their entire dining experience, making every meal memorable and enjoyable. The location at 8971 Westminster Ave., Garden Grove, CA, operates as a franchisee-owned restaurant, which means it is independently managed although it follows the KFC brand standards and guidelines.

This posting is for a Shift Supervisor role, offering an excellent opportunity for individuals seeking a career in restaurant management or those wanting to develop their leadership skills in a dynamic and supportive setting. The Shift Supervisor acts as a key team leader during operational shifts, responsible for motivating and managing staff to deliver excellent service while maintaining high standards of quality, cleanliness, and safety. This hands-on position provides comprehensive training, enabling candidates to learn the ins and outs of restaurant operations, customer service excellence, team leadership, and effective management techniques. The role requires a commitment to upholding KFC’s culture, which values energy, honesty, and a positive, people-focused approach.

As a Shift Supervisor, you will have the chance to build a rewarding career path with KFC, which emphasizes growth, fun, and mutual respect within its work environment. You will learn from experienced restaurant managers and contribute to creating a positive workplace, ensuring customers enjoy their visit and employees feel supported and energized. The job encourages development and leadership growth, making it ideal for someone who thrives on challenges and is passionate about working in a fast-paced, customer-centered industry.

Employment with this position is as a part of a franchise-owned restaurant that offers flexibility suitable for people starting careers, looking for a second job, or continuing past retirement. The position requires candidates to be at least 18 years old and have reliable transportation since some duties might involve driving for deposits. Applicants do not need prior experience because extensive training is provided, although natural leadership qualities, the ability to get along well with others, and the desire to develop professionally are essential. KFC is committed to diversity and inclusion, ensuring equal opportunity for applicants regardless of race, gender, age, or other protected status. Prospective employees can expect a supportive hiring process that includes a background check and verification of employment eligibility. Overall, this role at KFC represents a perfect blend of personal development, team collaboration, and delivering memorable customer experiences within a world-famous brand.

Job Requirements

  • at least 18 years old
  • valid driver’s license
  • reliable transportation
  • ability to work flexible hours including weekends
  • strong interpersonal skills
  • ability to work well under pressure
  • desire to learn and develop management skills

Job Qualifications

  • high school diploma or equivalent preferred
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • previous experience in customer service or restaurant work is a plus
  • ability to motivate and teach team members
  • positive attitude and reliability
  • willingness to learn and grow within the role

Job Duties

  • lead and motivate the team during shifts
  • ensure excellent customer service and satisfaction
  • maintain high standards of cleanliness and safety
  • support training and development of new employees
  • manage shift operations efficiently
  • handle cash deposits and related transportation duties
  • resolve customer issues and provide feedback to management

Job Criteria

Experience

Entry Level (1-2 years)


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