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KFC Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

training and career opportunities
Reward and recognition
flexible schedule
Supportive team environment
Equal opportunity employer

Job Description

KFC, also known as Kentucky Fried Chicken, is a globally recognized fast-food restaurant chain specializing in fried chicken. Established in the 1950s, KFC has grown into one of the world’s largest quick-service restaurant brands with thousands of locations worldwide. The franchise is known for its secret recipe of 11 herbs and spices that give its chicken a unique and irresistible flavor. Beyond just feeding customers, KFC focuses on delivering an experience filled with southern hospitality, making every meal a delight for its patrons. The brand emphasizes not only serving quality food but also creating a welcoming and enjoyable atmosphere for every guest who walks into its restaurants.

This particular opportunity is for a Shift Supervisor role based at a KFC restaurant located at 11751 Beltsville Drive, Beltsville, MD. The position is suitable for individuals seeking a career in restaurant management and offers a great way to develop leadership and operational skills in a supportive environment. As a Shift Supervisor, you will play a pivotal role in managing day-to-day operations during your shift, ensuring the team delivers excellent customer service while maintaining high standards of food quality and safety. You will be responsible for motivating and leading your team, handling customer issues, and assisting with staff training and development.

Working for KFC means joining a culture that values honesty, energy, and fun. The company encourages employees to take pride in their work, interact positively with customers and teammates, and thrive under pressure. This position offers a balance between developing management skills and having time to pursue personal interests. Training is provided to equip you with everything needed to succeed on the job. Additionally, KFC offers various career growth opportunities and rewards outstanding effort, recognizing individual and team achievements.

KFC operates on a franchise model, and this job posting is for a restaurant independently owned and managed by a franchisee. This means the franchisee will be responsible for all employment matters, hiring decisions, and providing benefits. Candidates will work within a supportive team environment where their contributions matter, whether they are starting their career, seeking a flexible part-time job, or continuing to work post-retirement. KFC is an Equal Opportunity Employer and welcomes applicants from all backgrounds, committed to providing a fair and inclusive workplace environment.

If you are at least 18 years old, have a valid driver’s license with reliable transportation, and possess a genuine desire to learn and grow, this Shift Supervisor role could be the perfect fit. The role demands leadership qualities, the ability to manage a team effectively, and a commitment to upholding the brand’s high standards. Join KFC and experience why life tastes better with a winning team dedicated to making every customer’s day special.

Job Requirements

  • at least 18 years old
  • valid driver’s license
  • reliable transportation (not public transit)
  • honest and energetic personality
  • strong team leadership capability
  • ability to thrive under pressure
  • willingness to work flexible hours

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in fast food or retail management a plus
  • strong leadership and interpersonal skills
  • ability to work under pressure and multitask
  • excellent communication skills
  • reliable and punctual
  • willingness to learn and grow in a management role

Job Duties

  • supervise shift operations to ensure smooth workflow
  • lead and motivate team members to achieve performance goals
  • maintain high standards of food quality and customer service
  • assist in training and onboarding new employees
  • handle customer complaints and resolve issues promptly
  • ensure compliance with health and safety regulations
  • manage cash handling and deposit responsibilities

Job Criteria

Experience

Entry Level (1-2 years)


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