
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
recognition programs
Job Description
KFC, known globally for its iconic fried chicken, operates as a leading fast-food restaurant chain with locations worldwide. At the 4040 Washtenaw Avenue store in Ann Arbor, Michigan, this opportunity is presented by a franchisee who independently owns and operates this particular restaurant. This means that the franchisee is the official employer responsible for all employment matters and decisions regarding the position. KFC is passionate about delivering not just great meals but memorable experiences to its customers through southern hospitality and a commitment to quality. KFC embodies a culture that values independence, fun, and camaraderie among its team members, fostering a workplace where employees can grow, learn, and thrive in a rewarding environment.
The Shift Supervisor position at KFC is an ideal role for individuals aiming to develop their restaurant management career. It offers a blend of leadership responsibilities alongside opportunities for personal growth and career advancement. A Shift Supervisor works closely with the team to provide oversight during operational shifts, ensuring that the restaurant maintains high standards in customer service, food quality, and efficiency. This role is critical to creating a positive atmosphere for both customers and staff, where teamwork and motivation are central. The position emphasizes building leadership capabilities by guiding new employees, managing shift operations, and sustaining a productive, enjoyable environment. Candidates will benefit from comprehensive training programs designed to equip them with essential skills to excel in restaurant management, making this an excellent starting point for those eager to advance in the hospitality industry.
Employees in this role are expected to maintain a balance between meeting operational goals and fostering good relationships within the team. This includes motivating team members, resolving issues during shifts, and maintaining the cleanliness and organization of the restaurant. The ideal Shift Supervisor must demonstrate natural leadership qualities, a strong work ethic, and an ability to remain calm and effective under pressure. With KFC’s supportive culture, energetic and honest individuals can find a rewarding career path. Additionally, opportunities for flexible scheduling make this role suitable for various candidates, including those looking for their first job, seeking a flexible second job, or continuing employment post-retirement. KFC is committed to equal employment opportunity, welcoming applicants from diverse backgrounds and ensuring a fair and inclusive hiring process.
The Shift Supervisor position at KFC is an ideal role for individuals aiming to develop their restaurant management career. It offers a blend of leadership responsibilities alongside opportunities for personal growth and career advancement. A Shift Supervisor works closely with the team to provide oversight during operational shifts, ensuring that the restaurant maintains high standards in customer service, food quality, and efficiency. This role is critical to creating a positive atmosphere for both customers and staff, where teamwork and motivation are central. The position emphasizes building leadership capabilities by guiding new employees, managing shift operations, and sustaining a productive, enjoyable environment. Candidates will benefit from comprehensive training programs designed to equip them with essential skills to excel in restaurant management, making this an excellent starting point for those eager to advance in the hospitality industry.
Employees in this role are expected to maintain a balance between meeting operational goals and fostering good relationships within the team. This includes motivating team members, resolving issues during shifts, and maintaining the cleanliness and organization of the restaurant. The ideal Shift Supervisor must demonstrate natural leadership qualities, a strong work ethic, and an ability to remain calm and effective under pressure. With KFC’s supportive culture, energetic and honest individuals can find a rewarding career path. Additionally, opportunities for flexible scheduling make this role suitable for various candidates, including those looking for their first job, seeking a flexible second job, or continuing employment post-retirement. KFC is committed to equal employment opportunity, welcoming applicants from diverse backgrounds and ensuring a fair and inclusive hiring process.
Job Requirements
- at least 18 years old
- valid driver’s license
- reliable transportation
- honest and energetic personality
- strong team player with good communication skills
- ability to remain calm under pressure
- genuine desire to learn and develop in restaurant management
Job Qualifications
- high school diploma or equivalent
- prior experience in customer service or food service preferred
- demonstrated leadership skills
- strong interpersonal and communication abilities
- ability to work under pressure and solve problems effectively
- willingness to learn and grow in a management role
Job Duties
- supervise daily shift operations to ensure smooth workflow
- lead and motivate team members to achieve performance goals
- train new employees and provide ongoing support
- maintain cleanliness and organization of the restaurant
- handle customer inquiries and resolve issues effectively
- uphold company standards for quality and safety
- contribute to a positive and energetic work environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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