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KFC Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Training and Development
flexible scheduling
Career advancement opportunities
Employee Discounts
Paid Time Off
employee recognition programs
supportive work environment

Job Description

KFC, known worldwide for its delicious fried chicken and southern hospitality, is a leading fast-food restaurant chain that operates through independently owned and operated franchise locations. One such establishment is seeking a dynamic Shift Supervisor to join their team at 7940 N Mesa St, El Paso, TX. This franchisee-owned location fosters a supportive and energetic work environment that balances fun with professionalism and offers opportunities for career advancement within the restaurant management field. At KFC, the mission goes beyond simply feeding customers; it's about enriching their day with quality meals served with care and a smile, creating memorable dining experiences that keep people coming back.

The Shift Supervisor role is an excellent entry point for individuals looking to hone their leadership skills in the hospitality and fast-food industry. This position involves managing restaurant operations during shifts, ensuring exceptional customer service, and cultivating a positive work environment for team members. It's designed for those who thrive under pressure, enjoy leading by example, and take pride in maintaining high standards for food quality, cleanliness, and customer satisfaction. Working closely with restaurant management, the Shift Supervisor helps drive sales and operational success while developing vital skills in team leadership, communication, and problem-solving.

Candidates stepping into this role will benefit from comprehensive training that equips them with the knowledge and tools to succeed. KFC’s training programs emphasize leadership development, operational proficiency, and customer care, ensuring that Shift Supervisors are well-prepared to face the challenges of running a busy restaurant. Additionally, this position offers flexibility which allows for a healthy work-life balance, making it ideal for individuals starting their careers, seeking part-time work, or those who desire to continue working post-retirement.

This position is also a gateway to further career opportunities within KFC and the wider restaurant management sector. Individuals who demonstrate commitment, excellent performance, and leadership potential can advance into higher management roles, contributing more significantly to the overall success of the operation and the satisfaction of customers. The franchisee will handle hiring decisions and employment matters, providing a personalized and responsive management approach.

At its core, the Shift Supervisor role is about making everyday work rewarding and fun, supporting a culture that values respect, teamwork, and dedication. Prospective candidates must embody characteristics such as honesty, energy, and an upbeat attitude. This role expects individuals who are natural leaders, eager to motivate and teach others, set and uphold high standards, and thrive in a fast-paced environment where challenges are seen as opportunities. The successful Shift Supervisor will be at least 18 years old, possess a valid driver’s license and reliable transportation (not public transit), as they may be required to handle bank deposits for the restaurant. If you’re passionate about learning, leading, and building a career in restaurant management with a well-established brand, KFC offers you both the platform and the support to realize your goals.

Job Requirements

  • At least 18 years old
  • Valid driver’s license
  • Reliable transportation
  • Strong interpersonal skills
  • Ability to work under pressure
  • Positive and energetic attitude
  • Willingness to work flexible hours including weekends

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer-facing role preferred
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Basic math and cash handling skills
  • Willingness to learn and develop management skills
  • Must be at least 18 years old

Job Duties

  • Supervise restaurant shifts to ensure smooth operational flow
  • Manage and motivate team members to deliver excellent customer service
  • Maintain high standards for food quality, safety, and cleanliness
  • Coordinate with management to meet sales targets and operational goals
  • Handle opening and closing procedures
  • Train and coach new employees
  • Address customer concerns promptly and professionally

Job Criteria

Experience

Entry Level (1-2 years)


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