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KFC Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

flexible schedule
Employee Discounts
Career development opportunities
Recognition and reward programs
Supportive team environment

Job Description

KFC, also known as Kentucky Fried Chicken, is one of the world’s most iconic fast-food brands, renowned for its signature fried chicken and southern hospitality. Founded in 1952, KFC has grown into a global restaurant chain with thousands of locations worldwide, committed to feeding the world with quality, tasty meals. The brand is synonymous with comfort food and warm service, creating memorable dining experiences for customers every day. KFC emphasizes not only serving great food but also fostering a culture of fun, teamwork, and personal growth within its workforce. As part of this vision, KFC offers exciting career opportunities for individuals looking to develop their skills in restaurant management and hospitality.

Located at 1334 Edgewood Road South West, Cedar Rapids, Iowa, this KFC franchise is an independently owned and operated restaurant that values strong leadership and a positive team environment. The opportunity presented is for the role of Shift Supervisor, a pivotal position in the restaurant's operations. This role provides an excellent pathway for those interested in starting a career in restaurant management. Working as a Shift Supervisor at this KFC means you’ll be supported by comprehensive training programs and have access to career advancement opportunities within the company and the wider Yum! Brands family.

The Shift Supervisor position is tailored for individuals who thrive in a dynamic, fast-paced environment and who enjoy motivating and leading teams. You will be responsible for ensuring that every shift runs smoothly, the team delivers exceptional customer service, and the restaurant maintains high standards of food quality and cleanliness. This role blends hands-on operational duties with the chance to build managerial skills, such as team leadership, communication, and problem-solving.

In this position, you will serve as a key leader on your shift, fostering a positive working atmosphere and helping to keep morale high. You will coach and develop team members, ensuring they adhere to company policies and perform their tasks efficiently. Your ability to handle pressure, remain organized, and lead by example will directly impact customer satisfaction and the overall success of the restaurant. KFC seeks candidates who are honest, energetic, and approachable, valuing a genuine smile and the enthusiasm to create an enjoyable workplace.

It's important to note that the role requires specific personal attributes like dependable transportation, a valid driver’s license, and a minimum age of 18, reflecting the responsibility level, including cash handling and banking duties. Furthermore, as a franchise-operated location, all employment decisions are managed by the franchise owner, who is also responsible for wages, benefits, and workplace policies.

For professionals or newcomers, the Shift Supervisor role at this KFC offers an excellent opportunity to gain experience, earn recognition, and grow within a globally recognized brand. The company’s focus on rewarding effort and promoting from within means that motivated individuals can build a lasting career. Whether you are starting fresh, seeking a flexible schedule, or looking to join a fun and supportive team atmosphere, KFC offers a workplace where your contributions truly matter. Join KFC and discover why "Life Tastes Better" with the KFC family, where every meal served is more than food—it’s an experience that fulfills lives.

Job Requirements

  • at least 18 years old
  • valid driver’s license
  • reliable transportation
  • ability to work various shifts including nights and weekends
  • energetic and positive attitude
  • strong interpersonal skills
  • able to work under pressure and handle multiple tasks
  • desire to learn and grow in restaurant management

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in a fast food or restaurant environment advantageous but not required
  • strong leadership and communication skills
  • ability to train and motivate a team
  • basic math skills for handling cash and deposits
  • familiarity with food safety standards
  • ability to work in a fast-paced environment

Job Duties

  • supervise team members during shifts
  • ensure high standards of food quality and customer service
  • train and develop new staff members
  • handle customer inquiries and resolve complaints
  • manage cash deposits and daily financial tasks
  • maintain cleanliness and safety standards at the restaurant
  • motivate team to work efficiently and collaboratively

Job Criteria

Experience

Entry Level (1-2 years)


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