KFC Shift Manager

KBP Foods, a dynamic and rapidly expanding restaurant franchise group, specializes in the operation of KFC franchise locations across multiple states. With over 1,000 restaurants in more than 30 states, KBP Foods embodies a vision to be a great place to work, a great place to eat, and a great place to own. This company has established itself as a leader in the fast-food industry by embracing an inclusive culture that fosters personal, professional, and financial growth for its employees. Joining KBP Foods means becoming part of an energetic and entrepreneurial team dedicated to excellence in customer service and operational efficiency. Employees have access to numerous benefits and opportunities, including paid training, medical coverage, education support, career progression, and more.

This job posting is for a Shift Manager position at the KBP Foods KFC franchise located at 470 E. Delavan Ave, Buffalo, NY. The Shift Manager role is a pivotal leadership position within the restaurant, responsible for ensuring smooth operation during shifts and upholding the brand’s renowned quality and service standards. The role offers a competitive hourly wage ranging from $17.00 to $18.50 and is tailored for individuals eager to develop their leadership skills while working in a fast-paced environment.

As a Shift Manager, you will lead a dedicated team to deliver exceptional customer service while maintaining operational excellence. The role requires a hands-on leader who can manage day-to-day restaurant operations, coordinate scheduling, ensure compliance with health and safety regulations, and drive sales through effective team management and customer engagement. You will also have the opportunity to contribute to the growth of the business by fostering a positive workplace culture and supporting KBP Foods’ mission to provide consistent brand experiences.

KBP Foods is proud to provide a supportive and growth-oriented environment where employees can thrive. Your responsibilities will include operational oversight during shifts, managing team members, addressing customer concerns promptly, and maintaining the highest standards in food quality and service. The position requires physical stamina, flexibility in scheduling including evenings, weekends, and holidays, and the capability to manage multiple tasks simultaneously.

Working at KBP Foods means more than just a job; it is a career path with a clear trajectory. Shift Managers have opportunities to advance to Assistant Manager and Restaurant Manager positions. The company also offers various benefits such as paid time off, medical, dental, and vision plans, free shift meals, an employee discount, and access to KBP Cares, a nonprofit that supports employees during unexpected hardships. Employees are encouraged to invest in their futures through education programs including GED assistance, scholarships, and tuition reimbursement.

Moreover, KBP Foods champions equality and inclusivity, ensuring fair treatment for all applicants and employees regardless of race, gender, age, religion, disability, or any other protected status. Employment offers may be contingent upon background checks and work eligibility verification, reflecting KBP Foods’ commitment to maintaining a professional workforce.

In summary, the Shift Manager role at KBP Foods offers an excellent opportunity to step into a leadership position with a well-established franchise, backed by the support of a major brand and an innovative, growth-oriented company. If you possess supervisory experience, a passion for customer service, and a desire to advance your career in the food service industry, this position offers both challenges and rewards that can help you achieve your professional goals.