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KFC Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Career advancement opportunities
Nonprofit support

Job Description

KBP Foods, a proud part of KBP Brands, is a leading restaurant franchise group known for its dynamic growth and dedication to excellence in the quick-service restaurant industry. Operating over 1,000 restaurants across more than 30 states in two decades, KBP Foods has established itself as a great place to work, eat, and own. The company emphasizes fostering an inclusive culture where every team member can thrive personally and professionally. KBP Brands is committed to offering countless opportunities for career advancement, personal development, and financial growth. By joining KBP Foods, employees become part of an energetic and entrepreneurial environment that values contribution, teamwork, and customer satisfaction.

This position is for a Shift Manager within a busy KFC franchise location at 17701 NW 27th Avenue, Miami Gardens, Florida. The role provides a fantastic leadership opportunity with a salary range of $13 to $17 per hour, reflecting the importance of the position in maintaining operational excellence and driving the restaurant's success. As a Shift Manager, you will play a key role in leading and inspiring the team to deliver outstanding customer service while upholding the high standards that KFC is known for nationally and globally. This includes managing daily operations, ensuring the quality of food and service, and creating a positive work environment. You will also be involved in training and motivating staff, handling customer inquiries and concerns effectively, and contributing to achieving sales and performance goals. By embracing the values and legacy of KFC, you will help the restaurant continue delighting customers with its iconic taste while fostering a culture of respect and integrity.

The position demands a proactive and adaptable attitude, as the Shift Manager must be available for flexible work hours including evenings, weekends, and holidays. Physical stamina is necessary since the role involves standing and walking through entire shifts, lifting and moving heavy objects, and safely maneuvering through compact spaces while operating restaurant equipment. Being 18 years of age or older with at least one year of supervisory experience within food service or retail is essential. This combination of leadership skills, operational knowledge, and customer service excellence makes the Shift Manager a vital part of KFC's ongoing success and the vibrant team environment at KBP Foods.

Job Requirements

  • must be 18 years old or older
  • flexible availability, including evenings, weekends, and holidays
  • physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment
  • at least one year of supervisory experience in food service or retail
  • ability to work in a fast-paced environment
  • excellent interpersonal and problem-solving skills

Job Qualifications

  • at least one year of supervisory experience in food service or retail
  • strong leadership and communication skills
  • ability to handle high-pressure situations
  • flexible availability including evenings, weekends, and holidays
  • physical capability to perform restaurant duties
  • familiarity with safety and sanitation regulations

Job Duties

  • lead and motivate restaurant team during shifts
  • oversee customer service and ensure satisfaction
  • manage operational procedures and food safety standards
  • train new employees and support staff development
  • handle customer complaints and resolve issues promptly
  • monitor inventory and place orders as needed
  • achieve sales targets and contribute to store profitability

Job Criteria

Experience

Mid Level (3-7 years)


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