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KFC Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $15.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Employee assistance program
Career advancement opportunities

Job Description

KBP Foods, a part of KBP Brands, is a prominent restaurant franchise group renowned for its commitment to creating exceptional dining experiences and fostering inclusive workplace cultures. With a vision centered on being a great place to work, eat, and own, KBP Foods has experienced impressive growth over the past 20 years, expanding to more than 1,000 restaurant locations across over 30 states in the US. This rapid expansion reflects the company’s dedication to operational excellence and employee growth opportunities. The company places strong emphasis on personal, professional, and financial growth, making it an ideal workplace for those looking to build a rewarding career in the foodservice industry.

One of the key franchises operated by KBP Foods is KFC, a world-renowned fast-food brand known for its iconic fried chicken and exceptional customer service. As a part of KBP Foods, the KFC franchise locations uphold the legacy of quality, consistency, and community engagement that KFC has established over decades. Employment opportunities with KBP Foods offer employees a dynamic, entrepreneurial environment where they can thrive and pursue career advancement with clear paths towards leadership roles.

The shift manager role at the KBP Foods KFC franchise located at 595 E Dupont Rd, Fort Wayne, IN, offers an exciting opportunity for individuals seeking a leadership position in a busy, customer-focused environment. This is an hourly wage position offering $14 to $15.50 per hour. As a shift manager, you will be entrusted with the responsibility of leading a team dedicated to delivering excellent customer service and operational efficiency. You will serve as a key figure in maintaining high standards of food quality, employee performance, and customer satisfaction during your shifts.

In this leadership role, you will ensure that all daily operations run smoothly, from managing staff schedules and training to overseeing food safety and sanitation standards. Your responsibilities include motivating team members, resolving customer concerns, and upholding health and safety protocols to ensure a pleasant dining experience for every guest. You will be instrumental in driving the restaurant’s success by maintaining operational excellence and reinforcing KFC’s legacy of iconic taste and service.

Moreover, KBP Foods provides robust support to its employees through paid training programs designed to enhance skills and knowledge, including free shift meals and exclusive employee discounts. Employees also benefit from comprehensive medical, dental, and vision insurance options, paid time off, and unique educational benefits such as free GED programs, college scholarships, and online tuition support. Additionally, employees have access to KBP Cares, a nonprofit branch dedicated to assisting employees during unforeseen hardships, which demonstrates the company’s commitment to employee wellbeing beyond the workplace.

Working as a shift manager at KBP Foods KFC means joining a respected organization that fosters a culture of respect, dedication, and career progression. The company promotes clear advancement opportunities from shift manager roles to assistant manager and restaurant manager positions, making it an excellent choice for career-minded individuals. If you are passionate about leadership, customer service, and being part of a famous brand such as KFC, this job offers you the platform and resources to build a successful and fulfilling career in the food service industry.

Job Requirements

  • Must be 18 years old or older
  • physical ability to lift and move heavy objects
  • able to stand and walk for entire shifts
  • flexible availability including evenings, weekends, and holidays
  • one year of supervisory experience in quick service or retail food service

Job Qualifications

  • At least one year of supervisory experience in food service or retail
  • strong leadership and communication skills
  • ability to work flexible hours including evenings, weekends, and holidays
  • knowledge of food safety standards
  • experience in quick service restaurant environment preferred

Job Duties

  • Lead and supervise shift team members
  • ensure excellent customer service
  • manage daily restaurant operations during shifts
  • maintain food safety and sanitation standards
  • train and motivate employees
  • handle customer inquiries and resolve issues
  • uphold health and safety protocols

Job Criteria

Experience

Mid Level (3-7 years)


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