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KFC Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $18.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits

Job Description

KBP Foods is a prominent restaurant franchise group under the larger umbrella of KBP Brands, which has exhibited remarkable growth over the last two decades. With over 1,000 restaurants spread across more than 30 states, KBP Foods has established itself as a leading name in the foodservice industry, particularly known for its commitment to excellence, inclusivity, and employee growth. The company's vision reflects its dedication to being a great place to work and dine, fostering innovation, community, and career development opportunities. KBP Foods takes pride in its diverse and supportive culture, providing an environment where employees can excel both professionally and personally.

The role of Shift Manager within KBP Foods at one of the busy KFC franchise locations represents a critical leadership position responsible for ensuring operational efficiency and delivering exceptional customer service that aligns with KFC’s renowned legacy. This position offers an exciting opportunity for candidates seeking a rewarding career in the fast-food service industry, with direct involvement in managing teams and maintaining high standards of service and food quality. The Shift Manager plays a key part in driving customer satisfaction through effective supervision of daily restaurant operations, coaching and motivating staff, and upholding safety and cleanliness standards.

As a Shift Manager at KBP Foods’s KFC franchise, you will spearhead the efforts of a dedicated team, ensuring that every customer experiences the iconic KFC taste and hospitality. You will oversee the shift by coordinating employee roles, managing inventory, addressing guest concerns, and supporting your team in meeting performance goals. This position demands strong leadership qualities, the ability to multitask efficiently in a fast-paced environment, and a passion for upholding KFC’s brand reputation. You will also play an important role in fostering a positive work environment by training team members and contributing to a culture of excellence.

KBP Foods offers competitive compensation starting between $17 and $18.50 per hour, which varies based on experience, location, and other factors. In addition to a competitive hourly wage, this role provides a range of benefits designed to support your health, education, and well-being. Paid training ensures you are equipped for success, while free shift meals and employee discounts demonstrate the company’s appreciation for staff. Medical, dental, and vision coverage maintain your health, and paid time off provides the balance necessary for a healthy work-life integration. Further, education benefits allow employees to pursue GEDs, college scholarships, and free online tuition to invest in their future. KBP Cares, the company’s nonprofit, offers assistance during unexpected hardships, underscoring the company’s commitment to its people. The career path from Shift Manager includes advancement toward Assistant Manager and Restaurant Manager roles, ideal for candidates interested in long-term growth within the organization.

Job Requirements

  • Must be 18 years old or older
  • flexible availability including evenings, weekends, and holidays
  • physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment
  • at least one year of supervisory experience in food service or retail
  • ability to work a flexible schedule including weekends and holidays

Job Qualifications

  • At least one year of supervisory experience in food service or retail
  • strong leadership and communication skills
  • ability to multitask and perform in fast-paced environments
  • customer service orientation
  • basic knowledge of inventory and cash management
  • ability to train and mentor team members
  • high school diploma or equivalent preferred

Job Duties

  • Lead, motivate, and manage shift teams to deliver exceptional customer service
  • oversee daily restaurant operations including inventory and cash handling
  • ensure compliance with health and safety regulations
  • train and develop team members to enhance performance
  • resolve customer complaints promptly and professionally
  • maintain cleanliness and operational standards throughout the restaurant
  • assist in scheduling shifts and managing labor costs

Job Criteria

Experience

Mid Level (3-7 years)


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