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KFC Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Career advancement opportunities
Employee assistance program

Job Description

KBP Foods is a prominent restaurant franchise group known for its dynamic and expansive presence in the food service industry. As part of KBP Brands, the company operates over 1,000 restaurants across more than 30 states, establishing itself as a leader in the market within just two decades. The company's vision focuses on being a great place to work, a great place to eat, and a great place to own, reflecting its commitment to both its employees and customers. This ambitious franchise group prides itself on fostering an inclusive culture where team members can thrive and grow both personally and professionally. KBP Foods offers an energetic and entrepreneurial environment that promises countless opportunities for career advancement and financial growth, making it an excellent choice for individuals seeking to build a rewarding career in the hospitality industry.

The Shift Manager role at the KBP Foods KFC franchise is a crucial leadership position that involves overseeing daily restaurant operations while ensuring exceptional customer service and operational excellence. As a Shift Manager, you will lead a dedicated team, managing shifts efficiently and upholding the high standards that KFC is known for worldwide. This leadership role requires strong supervisory skills, the ability to handle fast-paced environments, and a passion for delivering the iconic taste and experience that KFC customers love.

Your responsibilities will include motivating and directing staff, handling customer inquiries and issues, maintaining food safety and quality standards, and supporting the overall success of the restaurant. KBP Foods values its Shift Managers as pivotal contributors to the franchise's reputation and operational efficiency. The position offers paid training to help you develop your leadership skills and knowledge of the brand's operations. In addition to free shift meals and employee discounts, you will have access to comprehensive medical, dental, and vision benefits, as well as paid time off that you can earn and use.

KBP Foods also encourages continuous learning and personal development by providing education benefits such as free GED programs, college scholarships, and free online tuition, empowering employees to invest in their future. The company’s nonprofit initiative, KBP Cares, supports employees facing unexpected hardships, reinforcing the organization's commitment to its people. Furthermore, this role offers a clear career path with opportunities to advance into Assistant Manager and Restaurant Manager positions, making it a fantastic opportunity for individuals eager to grow within the hospitality industry.

Job Requirements

  • Must be 18 years old or older
  • flexible availability including evenings, weekends, and holidays
  • physical ability to lift and move heavy objects, stand and walk for extended periods, maneuver safely through compact spaces, and operate restaurant equipment
  • ability to work in a fast-paced environment
  • reliable and punctual
  • high school diploma or equivalent preferred

Job Qualifications

  • At least one year of supervisory experience in a food service or retail environment
  • demonstrated leadership and team management skills
  • strong communication and interpersonal abilities
  • ability to handle fast-paced and dynamic work situations
  • knowledge of food safety standards and regulations
  • experience in scheduling and staff coordination
  • customer service orientation with problem-solving skills

Job Duties

  • Lead team members during shifts to ensure excellent customer service and operational efficiency
  • manage scheduling and staff assignments to meet business needs
  • monitor food preparation and presentation to uphold quality standards
  • handle customer complaints and resolve issues promptly
  • maintain cleanliness and safety standards throughout the restaurant
  • assist with inventory management and ordering supplies
  • support training and development of new and existing employees

Job Criteria

Experience

Mid Level (3-7 years)


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