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KFC Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Career advancement opportunities
Employee assistance program

Job Description

KBP Foods, a prominent part of KBP Brands, is a leading restaurant franchise group known for its commitment to quality and growth. With over 1,000 restaurants across more than 30 states, KBP Foods has established itself as a major player in the quick-service restaurant industry. The company prides itself on being a great place to work, a great place to eat, and a great place to own, fostering an inclusive culture where employees can thrive and grow both personally and professionally.

Joining KBP Foods as a Shift Manager at one of the bustling KFC franchise locations offers a unique leadership opportunity to be at the forefront of delivering exceptional customer service and operational excellence. This role is pivotal to the success of the restaurant, contributing directly to maintaining KFC's renowned legacy of iconic taste and customer satisfaction. The Shift Manager will lead a dedicated team, overseeing daily operations, ensuring high standards of food quality, safety, and customer experience. This position requires a hands-on leader who can motivate staff, manage shift schedules, and handle operational challenges efficiently.

The Shift Manager role is designed for individuals who are passionate about the food service industry and possess supervisory experience, especially in quick-service or retail environments. It demands flexible availability, including evenings, weekends, and holidays, reflecting the dynamic nature of the restaurant business. Physical stamina is essential, as the role involves standing, walking for entire shifts, lifting heavy objects, and maneuvering through tight spaces while operating various restaurant equipment.

KBP Foods values its employees by offering comprehensive benefits such as paid training, free shift meals, employee discounts, medical, dental, and vision coverage, and paid time off. Additionally, the company supports employees' educational aspirations through GED programs, college scholarships, and free online tuition. The KBP Cares nonprofit provides further support to employees facing unexpected hardships, underscoring the company's commitment to employee well-being.

This position also offers a clear career path with opportunities for advancement into Assistant Manager and Restaurant Manager roles, making it ideal for individuals seeking growth and long-term career development within a supportive and energetic entrepreneurial environment. If you're ready to take on a rewarding leadership role and help KBP Foods continue delighting customers with the iconic KFC experience, this Shift Manager position is a perfect match.

Job Requirements

  • must be 18 years old or older
  • physical ability to lift and move heavy objects
  • able to stand and walk for entire shifts
  • capable of safely maneuvering compact spaces
  • prior experience in quick service preferred
  • availability to work flexible hours including holidays and weekends

Job Qualifications

  • at least one year of supervisory experience in food service or retail
  • strong leadership and communication skills
  • ability to manage multiple tasks under pressure
  • knowledge of food safety and hygiene standards
  • proficiency in handling restaurant equipment
  • flexible availability including evenings, weekends, and holidays
  • ability to maintain a positive and professional attitude

Job Duties

  • lead and motivate shift team members to achieve operational goals and deliver exceptional customer service
  • oversee daily restaurant operations including food quality, safety, and cleanliness
  • manage shift schedules and ensure adequate staffing levels
  • handle customer concerns and resolve issues promptly
  • maintain inventory control and order supplies as needed
  • enforce compliance with company policies and health regulations
  • support training and development of team members

Job Criteria

Experience

Mid Level (3-7 years)


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