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KFC Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Career advancement opportunities

Job Description

KBP Foods is a prominent restaurant franchise group operating as a part of KBP Brands. With a strong focus on delivering exceptional dining experiences and fostering a great work environment, KBP Foods has grown significantly over the past two decades. Operating more than 1,000 restaurants across 30 plus states, KBP Foods continues to expand its footprint and impact in the quick-service restaurant industry. The company’s vision is clear and ambitious: to be a great place to work, a great place to eat, and a great place to own. This commitment to excellence and inclusivity has driven KBP Foods to cultivate a culture where employees are valued, empowered, and given opportunities to thrive professionally and personally. Joining KBP Foods means becoming part of a dynamic and supportive team that encourages entrepreneurial spirit and growth.

As a Shift Manager for the KFC franchise under KBP Foods, you will play a critical leadership role in driving operational success and upholding the high standards that KFC is known for worldwide. This role places you at the heart of the fast-paced restaurant environment, where your leadership and management skills will directly impact the customer experience and team performance. Your primary responsibility will be to lead and motivate a dedicated team, ensuring exceptional customer service and smooth daily operations. This involves managing staff, coordinating shifts, addressing any operational challenges, and maintaining compliance with health and safety regulations.

In addition to operational duties, you will foster a positive workplace culture by mentoring team members, supporting their development, and promoting a collaborative and inclusive environment. The Shift Manager role is ideally suited for individuals with a background in supervisory roles within the quick-service or retail sectors, who are passionate about leadership and customer satisfaction. This position offers a valuable opportunity to grow your career within KBP Foods, with clear pathways to higher management roles such as Assistant Manager and Restaurant Manager.

KBP Foods supports its employees with comprehensive benefits aimed at enhancing well-being and career growth. Paid training ensures you are well-prepared to excel in your role, while free shift meals and employee discounts provide added value during work hours. Medical, dental, and vision benefits contribute to your overall health care, complemented by paid time off that can be earned and used flexibly. The company also emphasizes educational advancement with programs offering free GED courses, college scholarships, and online tuition support. Additionally, KBP Foods’ nonprofit arm, KBP Cares, provides assistance to employees facing unexpected hardships, reflecting the company’s commitment to its people beyond the workplace.

If you are ready to take on a rewarding leadership challenge in a thriving, fast-growing franchise, and you want to be part of a supportive company that values and invests in its employees, the Shift Manager position at KBP Foods KFC franchise offers an ideal career jumpstart. Embrace this opportunity to lead a team dedicated to delivering the iconic taste of KFC and contribute to sustaining the brand’s legacy of quality and service excellence.

Job Requirements

  • must be 18 years old or older
  • flexible availability including evenings, weekends, and holidays
  • physical ability to lift and move heavy objects and operate restaurant equipment
  • at least one year of supervisory experience in food service or retail
  • commitment to delivering excellent customer service
  • ability to work under fast-paced conditions

Job Qualifications

  • at least one year of supervisory experience in a food service or retail environment
  • strong leadership and communication skills
  • ability to work flexible hours including evenings, weekends, and holidays
  • knowledge of food safety and operational procedures
  • ability to train and develop team members
  • physical capability to perform duties including standing for long periods

Job Duties

  • lead and motivate team members to deliver exceptional customer service
  • manage daily operations and ensure compliance with health and safety standards
  • coordinate work schedules and shifts
  • train and develop staff to enhance performance
  • handle customer concerns and resolve issues promptly
  • maintain inventory and order supplies as needed
  • ensure cleanliness and organization of the restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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