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KFC Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $17.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
medical benefits
Dental benefits
vision benefits
Paid Time Off
education benefits
KBP Cares support
Career advancement opportunities

Job Description

KBP Foods is a dynamic and rapidly expanding restaurant franchise group that operates over 1,000 restaurants across more than 30 states in the United States. As part of KBP Brands, KBP Foods has built a strong reputation over the past 20 years for fostering an inclusive and energetic culture that promotes personal, professional, and financial growth. The company’s vision is straightforward yet compelling: to be a great place to work, a great place to eat, and a great place to own. KBP Foods prides itself on its commitment to employee development, offering clear career advancement pathways and a supportive working environment where employees are empowered to thrive. With its dedication to operational excellence and strong community values, KBP Foods has become a leader in the fast-food franchise industry.

The Shift Manager role at KBP Foods within the KFC franchise offers a pivotal leadership opportunity in one of the brand’s bustling restaurant locations. This role is critical in ensuring the restaurant operates smoothly while consistently delivering exemplary customer service that aligns with KFC’s iconic brand image. As a Shift Manager, you will lead and motivate a dedicated team of employees during your shift, overseeing daily operations and maintaining the company’s high standards for food quality, cleanliness, and customer satisfaction. Your leadership will directly contribute to the success and reputation of the location, and by extension, KBP Foods' continued growth.

This position is ideal for individuals who have supervisory experience in food service or retail and are passionate about leading others and driving operational success. The Shift Manager role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of a busy fast-food environment. Physical stamina is also necessary as the job involves standing, walking, lifting heavy objects, and operating restaurant equipment. KBP Foods values its employees and offers extensive benefits and training opportunities to support their growth, including paid training, free shift meals, medical, dental, and vision benefits, paid time off, as well as education benefits like GED programs, college scholarships, and free online tuition.

Overall, working as a Shift Manager with KBP Foods’ KFC franchise provides an excellent gateway to build a rewarding career in the restaurant industry with potential advancement to roles such as Assistant Manager and Restaurant Manager. The company’s commitment to employee well-being through programs like KBP Cares, a nonprofit dedicated to assisting employees through unexpected hardships, further strengthens the support system for its team members. If you are ready to lead a team in a fast-paced, customer-focused environment and want to be part of a company with expansive growth opportunities, KBP Foods offers a compelling and fulfilling career path.

Job Requirements

  • Must be 18 years old or older
  • at least one year of supervisory experience in food service or retail
  • flexible availability including evenings, weekends, and holidays
  • physical ability to lift and move heavy objects
  • ability to stand and walk during entire shifts
  • ability to safely operate restaurant equipment
  • good communication skills

Job Qualifications

  • At least one year of supervisory experience in food service or retail
  • strong leadership and communication skills
  • ability to work flexible hours including evenings, weekends, and holidays
  • physical ability to lift heavy objects and stand for long periods
  • familiarity with restaurant operations and equipment

Job Duties

  • Lead and motivate team members during shifts
  • ensure exceptional customer service is delivered consistently
  • uphold operational excellence and restaurant standards
  • manage shift schedules and employee performance
  • maintain cleanliness and safety protocols
  • assist with training new employees
  • handle customer concerns and resolve issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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