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KFC Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Career advancement opportunities

Job Description

KBP Foods is a prominent restaurant franchise group under KBP Brands, recognized for its impressive expansion and commitment to excellence in the fast-food industry. With over 1,000 restaurants operating in more than 30 states, KBP Foods has established itself as a leader in delivering high-quality dining experiences and fostering a dynamic work environment. Their business philosophy centers on being a great place to work, dine, and own, ensuring both customers and employees benefit from their inclusive and supportive culture. As a company, KBP Foods emphasizes growth opportunities, personal and professional development, and financial advancement for its team members. This makes it an ideal workplace for individuals seeking promising career paths in the restaurant sector.

The Shift Manager role at KBP Foods, specifically at a KFC franchise location, is a key leadership position that focuses on maintaining high standards of customer service and operational efficiency. The Shift Manager is responsible for leading a dedicated team to deliver exceptional dining experiences that align with KFC’s iconic brand and reputation. This role plays a crucial part in the daily success of the restaurant by ensuring smooth operations, managing staff performance, and upholding safety and quality protocols. Candidates stepping into this position will find themselves at the heart of a fast-paced, customer-focused environment that values teamwork, innovation, and dedication.

This position offers a rewarding leadership opportunity for those who are passionate about the food service industry and eager to contribute to a restaurant's thriving culture. With paid training and a clear path for career advancement into roles such as Assistant Manager and Restaurant Manager, KBP Foods supports its shift managers with the tools and resources needed to succeed. Benefits include meal discounts, comprehensive medical coverage, paid time off, and educational assistance, which all highlight the company’s investment in its workforce. Overall, this role is ideal for proactive individuals who are ready to grow their leadership skills, manage a dynamic team, and make a meaningful impact in a well-respected franchise.

Job Requirements

  • must be 18 years old or older
  • flexible availability including evenings, weekends, and holidays
  • physical ability to stand, walk, and move heavy objects during shifts
  • able to safely operate restaurant equipment
  • previous supervisory experience in food service or retail

Job Qualifications

  • at least one year of supervisory experience in food service or retail
  • strong leadership and communication skills
  • ability to manage a fast-paced team environment
  • knowledge of operational and safety procedures in quick service restaurants
  • capable of problem-solving and decision-making under pressure

Job Duties

  • lead a dedicated team during shifts to ensure operational excellence
  • uphold KFC's customer service standards consistently
  • manage and supervise staff performance and development
  • monitor restaurant operations for quality and safety compliance
  • coordinate scheduling and communicate shift expectations
  • handle customer inquiries and resolve issues effectively
  • support training and onboarding of new employees

Job Criteria

Experience

Mid Level (3-7 years)


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